If there is an issue with the item that is the fault of the seller I will refund return postage and endeavour to solver the issue.

For unwanted items the buyer will have to pay the returns.

For any returns of duplicate items - resent due to delayed post - the buyer will have to pay the returns

PLEASE NOTE intimate items in the returns policy relate to earrings for this shop. As such earrings cannot be returned for hygiene reasons.

Gift wrap on unwanted orders can not be refunded.

Every single customer is hugely valued to Claire Hill Designs and that means we do everything we can to keep your personal data safe.

We take only the information needed to process your orders and for our financial accounts. Your details are never passed onto third parties and are kept safe on password protected systems like Etsy or Paypal. We don't keep unnecessary details on email or on paper copies.

Etsy have their own privacy policies about how they look after your data which can be found here https://www.etsy.com/uk/legal/privacy/?campaign_label=everybody&utm_source=adhoc&utm_campaign=2018_04_23-adhoc-gdpr&utm_medium=email&userId=7291914&jobid=13050