- Right of withdrawal
EU customers have the right to cancel this contract within 14 days without giving any reason.
The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

According to § 18 FAGG, the right of withdrawal does not apply to personalised goods, i.e. goods made according to customer specifications or tailored to the customer's personal needs.

In order to exercise your right of withdrawal, you must send us:
FjorDecor GmbH
FN: 605098 a
Dragonerstrasse 44/286 4600 Wels. Österreich
E-Mail: office@rohleder.at

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. For this purpose, you can use the model withdrawal form that will be sent to you upon conclusion of the contract. However, this is not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

- Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you immediately and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract.

The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods, unless otherwise agreed with us.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.