Flurry Friends (BRD-129) Counted Cross Stitch Chart – Digital Pattern PDF

RETURNS OR EXCHANGES: Copyright laws do not permit returns/exchanges on cross stitch leaflets/charts, needlework designs, books or kits. Should there be a problem with your order, please contact me so we can resolve the issue.

At Blue Ribbon Designs, we strive to exceed all of your expectations. Should there happen to be a problem with your order, please contact me within 3 days of receipt and we will work together to rectify the situation.

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(http://pe.usps.com/text/imm/ab_toc.htm)

I reserve the right to cancel an order and issue a refund for orders to USPS restricted countries.

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International orders returned "undeliverable" when shipped via Priority Mail International Flat Rate Envelope and/or Small Flat Rate Box: the buyer will be charged return postage charges.

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Etsy handles all technical issues, however, try these suggestions for a quick resolution. I have found most issues are due to web browser capabilities - I would start by trying a different web browser.

Trying one of these may resolve your issue:
• Try a different web browser.
• Disable any browser add-ons or tool bars (example, some virus protection add-ons block downloads).
• Try a different device (try a different PC, laptop, tablet or mobile browser on a cell phone).
• Clear your cache/cookies.
• Make sure your virus protection software is not blocking the download.
• Reboot your system.

If these suggestions fail, try visiting:
https://help.etsy.com/hc/en-us/articles/115013328108-Downloading-a-Digital-Item?segment=shopping

If there is an issue with your order, please contact me before leaving a less than 5-star review. I will do my best to work with you and correct any problems/issues with your order. Star reviews greatly impact my small business and my Star Seller Rating. I respond promptly to messages and will always do my best to rectify situations within my control. Thank you.