No. Unfortunately we have no control of the delivery date of your package once it has left our hands. The delivery date that is shown on USPS tracking is an estimate and is subject to change at any time.

For packages lost in transit in the mail, we require a 21-day waiting period before issuing a replacement/refund. This is because many packages will arrive in that timeframe.

If you believe your package has been stolen, please file both a police report AND a claim with USPS. We do not issue refunds for any packages marked as delivered by USPS

We understand accidents happen and when shipping items you do not have full control of how packages are handled during transit. If your order is damaged during shipping, please contact us with photos of all original packaging and the damaged items within 7 days of your order being marked delivered. All customers have the option of keeping the damaged item(s) for a full refund of the damaged item(s) minus shipping costs, or shipping the item(s) back to us (at the customer’s expense) to obtain replacement(s) at no charge

As we always try our best to have packages arrive before holidays and shared events. We can not guarantee delivery dates in any way. We can only guarantee ship-by dates. We do not issue refunds or accept returns for packages not delivered by event dates or holidays due to USPS delays.

We are happy to work with you to create a custom/personalized order. We know that extra touch can make all the difference in a gift. So please feel free to reach out to discuss custom/personalized options.

All of our items are handmade to order. We take pride in our products and we provide our customers with quick turn around times wherever possible. Turn around times increase during peak holiday seasons. Lead times/Shipping times can be found on the listing purchased or you can check your receipt and/or orders tab on Etsy for your estimated ship date.