If you have a timeframe you need your item in, let me know! I will be glad to help where I can. Actual delivery time will depend on the shipping method you choose.
I do not guarantee delivery dates on any order unless you purchase Priority Mail Express.

Etsy lists an estimated timeframe at checkout with estimated dates of arrival, but these are not guaranteed dates of arrival. We are all at the mercy of the United States Postal Service. Again, they are only estimates.

South Carolina

All sales are final, unless damaged during shipping or a manufacturing mishap. We pride ourselves on describing our items in the best possible way with wording and photos. Please know that we'd like you to be super happy with your purchase and be certain of what you'll be receiving. We know you'll love your purchase and want to share your joy. We like to get it right the first time!

No, not at this time. Sorry!

All orders are carefully packaged and shipped by first class mail right to your doorstep, that is, unless, you'd like it sent to someone special. In that case, we'll make sure it goes to the right place!

Sure! Just use the CONTACT US page to enter all your order details so you won‘t be charged shipping. Please include your paypal email address and we will get an invoice out to you right away!

Oh no! We are human and we do sometimes make mistakes! If we made a mistake on your order don't worry, we will get you a replacement! Please CONTACT US link and we will do everything we can do make sure you are happy with your order.
When placing your order, please remember that letters are case sensitive. We will personalize your item ExACtlY how you present them. When selecting your personalization, please review EVERY detail. Personalized items may not be returned.

Female:
FIRST, LAST, MIDDLE

Male:
FIRST, MIDDLE, LAST

If you would like all the letters to be the same size straight across, please put in parenthesis (male) style after your enter your initials. If you have any questions or if this information is not clear, please just CONTACT US prior to ordering!

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The Preppy Pair is a great resource for wedding parties, work groups, teams, and more. CHECK WITH US for bulk order discounts! We can't always offer it, but we will if its available!