For instant / digital download products, no item will be shipped. Non-personalized digital items will be available for instant download immediately after successfully checking out and paying for your product(s). Personalized items will require personalization service from me and once you approve your proof, I will provide the digital item as an attachment to an Etsy Message for you to download.

For printed items, order processing is anywhere from 1-3 business days. Shipping times begin AFTER the order is mailed. Please message me if you need your order shipped sooner; we do our best to accommodate every request.

Please message us immediately if the shipping address on your order is incorrect. Once you correct your address in your profile, we will ask you to place a new order and cancel the previous purchase (if it has not already shipped).

I cannot guarantee the service of the shipping provider. I can only guarantee my service and provide proof of shipment. Once the item is in the care of the shipping provider you must use the tracking information for location and delivery details. If there is an issue of non delivery please contact the shipping provider to file a claim.

We cannot guarantee a specific delivery date with USPS First Class and Priority Mail service. We cannot guarantee delivery if an incorrect address is provided, DOUBLE CHECK YOUR ADDRESS BEFORE SUBMITTING YOUR ORDER.

Due to the nature of digital products being downloadable, we cannot issue refunds, replacements or returns.

For printed items, we cannot issue refunds/replacements/returns due to postal delays or lost packages (as this is completely out of our hands.) USPS claims must be submitted by the addressee if problems arise.

Yes all packages are sent via USPS with tracking. Tracking numbers are include on orders once a shipping label is created. You can click on the tracking number when viewing your Etsy order to obtain the latest tracking information. Note: I strongly recommend clicking the link that takes you to the USPS site for tracking information since Etsy does not always show the latest status.

Proofs are provided for all custom and guest address label orders (excluding PDF Downloads). Otherwise, proofs are available upon request and when no proof is requested, items will be printed and mailed without sending a proof.

WHAT YOU CAN DO TO GET YOUR ORDER TURNED AROUND QUICKLY...
If a proof is requested or deemed necessary by me, I will send a proof within 1 business day via Etsy Messages so please be sure to check your "Messages" area frequently for communication from me or your order could be delayed.

NOTE: If I do not receive a proof approval/response within 2 business days, I will proceed with printing and mailing out the order using the proof that most matches the design of the product you purchased.