Print-to-order items (i.e. shirts, phone cases, blankets, mugs, etc) need around 3-10 business days for printing before they ship. // Pre-made items are usually shipped within 2-4 days after purchase.

If your order contains both types of items, they will likely be shipped in separate packages.

Once shipped, typical delivery times are:
* 3~10 days within the U.S.
* 3~4 weeks to Canada (depends on customs)
* 3~6 weeks International (depends on customs)
unless otherwise specified.

If you notice strange delays in your tracking or you don't receive your package within the estimated time, please message me with your order number so I can check on it.

From Oct-Dec, please allow extra time for production as printers will get very busy.

On print-to-order items, I can accommodate simple customizations such as the following:
- Print an existing design onto another item
- Remove, isolate, or combine parts of various designs
- Add/edit text
- Minor color changes

Customization is not possible on pre-made items (such as keychains, pins, and most small items). I also do not accept art commissions.

I'm happy to provide a refund or replacement if I or my printer made a mistake (such as wrong item, printing error, arrived damaged, etc)

Please contact me within 2 weeks of receiving the item. Include:
- your name or order number
- a description of the problem
- photos of the printing error or item damage

If returning an item for another reason (i.e. changed your mind / wrong size), the customer is responsible for any return shipping cost and the original shipping fee may not be refundable. **Please contact me prior to a return**

Almost all orders will include tracking except for small, flat flexible items (like stickers and patches).

Stickers and patches usually will not be trackable, but if you don't receive it in a normal time frame please contact me (after 2 weeks within US, 4 weeks International).

International orders may be subject to additional customs fees and duties, depending on the destination country.

This is outside of my control and the buyer is responsible for any customs tax charged by their country. Please be familiar with your country's duty fees before making a purchase.