Ship dates on orders already placed are indicated on the order receipt -please use a desktop to see this, as a customer, it has come to my attention that it does not show up on the app

Estimated (not promised) delivery dates are indicated in the listing. I do not control the estimated delivery dates nor can I promise an order will arrive in time for your event. Orders delivered after your event date are not eligible for returns/refunds, as shipping delays are beyond my control.

Rush orders may incur a rush fee- please message me PRIOR to ordering to ensure I can meet the timeframe you are needing and to have a custom listing set up to include any rush fees and faster shipping options.

Yes, most confetti listings have the instructions on how to do this in the listing photos, description, and in the personalization box. Please use the exact names indicated in the MATTE color charts, "blue", "pink", and "orange" are not descriptive enough since there are several shades of almost every color. I do not do all glitter rounds.

We do not have any additional information when it comes to the tracking of your order than you can see from the tracking information. What you see is what we can see and we do not know the date it will be delivered. If you need additional assistance, please contact USPS. Occasionally, tracking will stall, but generally pops up again anywhere from a few days to a couple of weeks. It is unfortunately the nature of the beast right now that the post office is experiencing frequent delays.

Unfortunately, supply chain issues are making it difficult to get glitter cardstock in, so I am unable to do any names or custom wording on confetti at this time to make best use out of each sheet of cardstock.

For orders marked delivered but you can't find it, you need to contact your local post office. Due to fraudulent consumer activity, as well as issues with porch pirates, I do not refund orders that are marked delivered.