❤️ Estimated delivery time after shipping in the USA, Canada, New Zealand: 10 - 30 days
❤️ Estimated delivery time after shipping to Europe: 7 - 30 days
❤️ Estimated delivery time after shipping to China: 7 - 30 days

To ensure there is no delay in shipping your order, please make sure the address you have listed on Etsy is correct and that it matches your PayPal address (if paying via PayPal).

❤️ After the parcel will be sent, you will get a track number - shipping is absolutely secure!

All items packaged appropriately for shipping. If the item is a gift, I can wrap it nicely and include a note, please get in touch if this is the case.

To make a purchase in my store, you need to pay via PayPal, if you do not have this possibility, send us a message and i will find a convenient payment option for you!

❤️ If you need to cancel an order, please let me know as soon as possible but if the order has already been shipped please follow steps for returning

I hope that all my items are received in the best possible condition but if for any reason you are unhappy, Under the Distance Selling Regulations act you have the right to cancel within 14 days of receiving your order. Return postage is the buyers responsibility and proof of postage is required. Once the item has been returned and is in a re-sale-able condition, I will issue a full refund via your original payment method within 5 days of receiving the item back.

If an item is received faulty, please get in touch within a week of receiving to arrange a return/exchange

Custom orders are a bit more tricky and need to be looked at in a case by case situation.

Yes, with pleasure. I can make custom orders and orders as per your wishes

I use standard boxes and packing paper. If you need gift package, i can do it also. Please, ask me for details before ordering.

Almost always

I can make discounts for wholesale requests. But, please, pay attention to the fact that i am not mass production factory. I make handmade and my month production is limited. So I cannot give big discounts.

Yes, I can. Before order please ask me for details. I will need to know your full address. After that I will contact express delivery service to find out the price and give this information to you. In case of express delivery usual shipment time is 5-7 working days. Usual standard shipment by registered air mail varies depending on country of destination. Usually it is from 2 to 4 weeks. Sometimes faster, sometimes longer. My appologies, I cannot guarantee these dates since I cannot influence on post companies.