We are working very hard to catch best shipping options for you.

Package will be shipped in 48 hours of purchase. Except Weekends and public holidays.
Please remember that package can take longer when there are delays in customs, bad weather or delays due to the busy Christmas season.

If a parcel gets lost , I will resend it, please notify me via the Etsy convo system ( the envelope icon at the top of your page ) and I will gladly resend.

If one or two items are damaged, I will gladly refund or send along with your next order. Should the whole parcel be damaged, I will gladly resend.

If you see a charm on our page that you feel is a copy of your design, please convo us and we will work with you to remove the charm - not just from our shop - but from the supply source as well.

Yes,
Item Total Over $180 = Free Express Upgrade
Order over $180 = %10 Discount (Coupon Code: DOMEDBAZAAR10)
Order over 250$ = %13 Discount (Coupon Code: DOMEDBAZAAR13)
Order over $500 = %15 Discount (Coupon Code: DOMEDBAZAAR15)
Order over $700 = %18 Discount (Coupon Code: DOMEDBAZAAR18)
Order over $1200 = %22 Discount (Coupon Code: DOMEDBAZAAR22)
Order over $1500 = %25 Discount (Coupon Code: DOMEDBAZAAR25)

Please make sure use the code before you check out.

There are some ways:
1-Soak a sponge in standard isopropyl alcohol and lightly scrub away any dirt or stains of your brass item.
2-If the piece has stubborn stains, then dampen a soft cloth with water and then add a dab of Polident Denture Cream. Work the paste into the cloth, and then use it to gently scrub the soiled brass item. Once the dirt is removed, wipe the surface with a clean, soft, damp cloth.
3-Squirt some ketchup on a clean cloth and rub over tarnished brass. Then wipe clean with a damp cloth and buff dry.
4- Washing dishes liquid and lemon to wash dark or tarnished brass items. Please wash them around 15-20 minutes. And after washing, let them stay in this water more 20 minutes. And the will be shiny and clean again.

We offer a variety of Express shipping methods such as DHL, UPS, FEDEX

Please click the down button behind Standard Shipping to select these options during check-out.

Please leave your telephone number during check-out.

The shipping calculator and the shipping total rarely can be incorrect and high on larger orders. But please don`t worry, we would be happy to refund if there is any excess shipping cost. And also if we determine this kind of situation, we are upgrading your standard shipping to express shipping freely.

Please note that item total over 180usd, we will upgraded to Express shipping without extra charge . Please don't select any express shipping options during check-out if your item total more than 180usd, cause we will upgrade it automatically to Express.

Yes they are hypoallergenic and also all the items that we sell in our shop are nickel lead and cadmium free.

Please note that we ship standard shipping packages with USPS or registered 4PX, YANWEN, ePacket that are better than China Post Air Mail.

If your package doesn’t arrive in expected time, please wait few more days. And please don’t worry; if your package get lost, we can always refund your money or resend the package.

Yes we have REACH test reports. Please contact with me to see our REACH test reports.