Fingerprints and nose print are taken using a special putty whilst all other prints are taken using an inkless wipe. Both methods are incredibly easy and completely mess free. Full instructions on how to take prints in included in the kit and once prints have been taken they are returned to us by a prepaid envelope so your item can be made.
Alternatively, if you are local to us then you can book an appointment with Nicole to take the required prints for you.

All of our charms are made from sterling silver.

Yes, we are able in to inscribe a piece for you however if you prefer a message in your own handwriting then please let us know. The length of this message will be dependent on the charm size, you are wishing to order.

Yes, we are able to use hospital prints, paint prints, prints from funeral homes and in some cases photographs. These can all be used from a scanned image of the prints so those special keepsakes would never have to leave your side. Please feel free to contact us to discuss the use of your existing prints.

We recommend that fingerprints be taken from those aged 6 months upwards. This is due to babies having such tiny fingers that it can make it difficult to see a defined print. However, as each child is different it is possible that some older children also lack definition in their prints. When we receive prints back, if the lack of detail is minimal we will contact you to discuss your potions further. If you wish to have a fingerprint from a baby aged under 6 months we are more than happy to make this for you and it is a lovely reminder as to how small your child once was.
There is no upper age limit for taking fingerprints but we do recommend using the little finger so as much of the print as possible can be included on your piece.

Full care instructions are included with your completed item. We recommend using a silver polishing cloth and a small amount of silver polish on your item or alternatively warm soapy water and a soft bristle toothbrush.

As standard our items are not hallmarked. The law states that items below 7.78g in weight do not need to be hallmarked. We are registered with the London assay office and if you would like your pieces hallmarked then we are more than happy to do this for you however this is subject to an additional charge and will increase the time it takes to complete your item.

The print kits supplied contain a pre-paid envelope for you to return you print in. Alternatively, for prints other than fingerprints or nose prints, you can scan your print and return them via email to info@itsybitsyimprints.com

Absolutely. We are able to digitally remove marks and smudges from your prints to ensure you are left with a nice, clear print for your finished items. In the event there are no suitable prints, we will contact you to discuss further options.

Sure. It is very rare that we receive prints we can’t use however if you decide you do not like the prints which you have produced we are able to send you out a replacement print kit. This is charged at £5.