I do have some listings that shipping is included but in reality shipping is not free, the shop owner either pays for shipping by inflating prices on their items to cover the cost of shipping or it is included already in the price . I have never felt it fair to charge someone more for a single item so they can cover the cost for someone that does spend over 35.00 . If you compare shops that offer free shipping or free shipping elligible more times than not you will find their overall price is higher

Our soap will not melt in hot weather. I make all of our soaps from scratch by using the old fashioned cold process method with a curing time of at least 3 weeks, Only soaps made with a melt and pour base will melt in warmer temps

I am sorry I do not wholesale or offer drop shipping my products. I do offer discounts on larger quanities.

All of my products are shipped with USPS. Any that weigh under 16 oz are mailed first class and over 16 oz are shipped Priority. If you have mail delivered by USPS to a Post Office Box please include that in your address when you check out.
Unfortunatley UPS and Fed Ex are both over an hour round trip from me and are more expensive to ship with

As much as I would love to donate to all that ask , As a small business I can only afford to donate within my state of Maine

Please contact your local post office and have them Geo Locate your package with your tracking number. It may have been misdelivered to a neighbor in error. If they have misdelivered, they should be able to help you file a claim

I use lip balm flavors and/or essential oils in my lip balms. Neither will add a taste to a lip balm without adding a sweetener to them . A lip flavor oil is a lip safe scent and not actually a flavor. When sweetener is added to a lip balm you are more likely to lick your lips to taste the lip balm which will tend to make your lips more chapped.

If you purchase multiple lip balms and are unhappy with the first one you open , mail any back (buyers expense ) that are still in the shrink wrap and I will refund the ones you have returned.