We use 925 sterling silver in all our products.

In order to find the most suitable hoop size, we recommend the following before making a purchase: Hold a ruler against your ear and measure the distance between the piercing hole and the edge of the ear.
For a snug fit, add 1mm
For a loose fit, add 2mm or more
Example: If the measured distance is 7mm, an 8mm hoop will allow for a snug fit while a 9mm hoop will allow for a loose fit. Please kindly note that this is a standard measuring technique that we recommend to customers. As every piercing and ear is unique, this method does not take into account any variables (i.e. ear thickness).

Sterling Silver earring is meant for everyday wear, while cleaning and caring for your silver is simple. Remember that like most things, jewelry is definitely susceptible to wear and tear and its longevity and durability most often correlates to its use. Jewelry is made up of metals, so it does best when treated with care! The basics: avoid excess exposure to moisture + keep from contact with perfumes, oils, creams, soaps, shampoos, sunscreens, and sprays. Avoid wearing it in swimming pools, hot tubs, spas, + salt water. If you do not plan on wearing the jewelry for long periods of time, it is ideal to store it in a zip bag or an air-tight container separate from other jewelry.

Please contact me within 30 days of order if you have any issues. I provide a limited 30-day warranty from the date the package is ordered, for repair or replacement due to manufacturing defects. This warranty does not apply to damage due to your wear and tear. This limited warranty may apply to issues that arise within 30 days of order. Exclusions apply where there is visual evidence of non-compliance with the care tips. It is best to follow the care tips included, to maintain durability and beauty of your piece.

These earrings are ready to ship out 1 day after your order is placed. The standard option is via Canada Post oversized letter post, & their estimated delivery time once shipped is;
5-7 business days (Canada)
2-5 business days (USA)
However it may take longer due to various factors. I cannot be held responsible for delays due to high volume, weather, postal strikes, holiday rushes, your location, etc. Shipping timing provided are estimates only - I cannot guarantee shipping dates on behalf of carriers.

Any changes to orders MUST be made within 2 HOURS of the order. Orders are started pretty soon after they’re received to get it in your hands as soon as possible. Please make sure all of the information you provide is correct and complete. Customized orders cannot be changed after 2 hours, as I cannot reuse or resell your personalized piece that has been made. If I do not receive adequate instructions for your order, I will message you and ask for clarification and wait until I receive confirmation from you - this will inevitably delay shipping & delivery. Please check your Etsy Conversations to see if I have messaged you.