What is your policy on returns & exchanges?

Since everything in the shop is custom-made to order through my print partner, I unfortunately can not accept exchanges or returns. Please use the sizing charts provided in the listing pictures to ensure proper fit before ordering. If you have any other problems with your order, however, please reach out to me prior to writing a review and I'll try my best to work with you to find a reasonable solution. It is best to wash your apparel as soon as you receive it to ensure the ink fixation is in tact. If you have received a damaged or defected product, the wrong item, or any problems with the print quality, please contact me within 3 business days of receiving the product so I can quickly file a claim and proceed with a replacement.

What does made-to-order mean and how long does it take to print?

As soon as an order is received via Etsy, it is immediately submitted to my print partner to be printed according to your order specifications. Because everything is custom-made as orders come in, production & shipping times vary and are estimates only. Some orders may take longer to print/ship out due to stock availability, production demand increases, as well as current COVID-19 guidelines. Occasionally colors/variants may be out of stock so we may contact you for an alternative and will update the shipping time accordingly, but we always try to fulfill your order to the best of our ability as it comes in.

What should I do if my package hasn't arrived or is lost in transit?

If your package is lost in transit, please reach out to me and I will track the shipment and provide you with an update. If the tracking information states that an order was delivered but you haven’t received it, you will need to contact the shipping carrier directly. We are unable to file claims for packages that have been deemed delivered. Please note, I am not responsible for delays in transit and I cannot guarantee a specific delivery date. All shipping profiles are estimates and not a guarantee of time; shipping times are separate from production times. Mugs, stickers, and apparel all ship out separately due to the different facilities that they are printed in, so please expect that they may arrive at different times.

Can I change my address? What happens if it's shipped to the wrong address or gets returned?

If you entered the wrong address upon ordering, please let me know ASAP and I will try my best to get it updated before it gets shipped. If an order ships to the wrong address or has trouble getting delivered and is returned due to buyer error when placing the order, additional shipping costs will apply to reship the order to the correct address. Forced returns are not allowed as these are made-to-order items and the unclaimed item(s) will be donated per my print partner.

What should I do if the item I ordered is damaged?

Sometimes items can be damaged in transit, and while these damages are the responsibility of the shipping carrier, we would be happy to work with you to remedy the issue. Please contact me within 3 business days, with photos of the damaged item and packaging, so we can file a claim and proceed with a resolution.

Can I cancel my order?

As soon as an order is received via Etsy, it is immediately submitted to my print partner to be printed according to your order specifications and can only be cancelled if it has not yet reached the production stage to begin printing. If you need to cancel your order, reach out ASAP and I'll check the status of the order to see if it can be cancelled.

What printing process is used to print on apparel?

My print partner's standard process for apparel is Direct to Garment (DTG), which is a printing method that sprays the ink onto the garment, which then soaks into the fibers. This process allows them to create photo quality prints on shirts (whereas vinyl and screen printing is limited in detail and color). DTG printed shirts are just as durable as screen printed shirts when it comes to washability. Apparel may have a slight vinegar smell on them upon arrival; this is typical for DTG-printed garments and will wash out after the first wash. See CARE GUIDE below to best preserve the design on your apparel!

What printing process is used to print on mugs, totes, & pillows?

All mugs and all-over print totes & pillows use the sublimation method of printing, which is a printing technique that uses heat to transfer dye ink onto materials. Unlike applying adhesive vinyl, sublimating on ceramic mugs makes them dishwasher and microwave safe. The fabric of the all-over print totes & pillows are first printed with the design and then cut and sewn to create each individual product.

Where does everything ship from?

My print partner has print facilities in seven locations around the world: North Carolina, California, Mexico, Canada, Spain, and Latvia, as well as several partner facilities in Australia and Japan. Orders are routed to the production location nearest to its destination (though some items may be shipped from a further facility due to stock availability), and ship directly from the facility that they were printed in. Mugs, stickers, and apparel all ship out separately due to the different facilities that they are printed in, so please expect that they may arrive at different times and the tracking will only reflect the last item to be shipped.

DTG (Direct-to Garment) printing is used in printing all apparel, which is just as durable as screen printed shirts when it comes to washability and should last through many washings if proper care is applied. It is best to wash your apparel as soon as you receive it to ensure the ink fixation is in tact. Wash apparel inside-out. This helps in preserving the ink on the fabric as well as protects the fabric itself from rubbing against other clothes while washing. It is advised to use mild laundry detergent, cold water temperature, and gentle cycle for your washing machine settings. For best care, let them air-dry naturally or on delicate/low-heat drying cycle as the heat from the dryer may accelerate the deterioration of the ink.

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Price:$13.99

Moonlight Glide // Snail Nature Patch | Embroidered Twill Patch

Name: Moonlight Glide // Snail Nature Patch | Embroidered Twill Patch
Brand: FINNandFABLE
SKU: 1207269777
Price: 13.99 USD
Availability: InStock
Rating: 5.0 (17 reviews)

FINNandFABLE

Arrives soon! Get it by Jul 28-Aug 6 if you order today

Quantity

You can only make an offer when buying a single item

Highlights

Spice up your outfit by adding an eye-catching embroidered patch. Thanks to its durable twill fabric, the patch is resilient to heat. Order it today and get ready to start embellishing!

• 26% cotton, 74% polyester
• 3″ (7.6 cm) in diameter
• Attachment options: iron-on, sew-on, or safety pin
• Blank product sourced from China

If you have any questions, please feel free to message me. :)

------------------------------------------------
Thanks for visiting my shop!
© Copyright 2022- Finn & Fable LLC
All Rights Reserved

EU & Northern Ireland GPSR Info:

GPSR Manufacturer Name, Postal address and Email Address:
Finn & Fable, LLC.
P.O. Box 421
Terre Hill, PA 17581
USA
andrea [!at] finnandfable.com

EU Responsible person:
Name: SINDEN VENTURES LIMITED
Address: Markou Evgenikou 11, Mesa Geitonia 4002 Limassol Cyprus
E-mail: gpsr [!at] sindenventures.com

PRODUCT INFORMATION:
This product is made for adults.
Meets the lead level requirements.
2 year warranty in EEA and UK, established by Directive 1999/44/EC.
Finn & Fable, LLC.
P.O. Box 421
Terre Hill, PA 17581
USA
andrea [!at] finnandfable.com

Production partners

FINNandFABLE makes this item with help from

Order today to get by Jul 28-Aug 6
Returns & exchanges not accepted
Cost to ship: $4.25
Ships from: Chatsworth, CA

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