Cancellations & returns :
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◆ All items items can be return , No questions asked . You have 14 days upon reception to contact me and 30 days to return/exchange the item in his original condition . Please Contact me before returning to get the full guidelines on returns .
◆ Return shipping fees are the responsibility of the buyers . Buyer is responsible to acquire insurance if necessary .
◆ You may use the CANCELLATION WITHDRAWAL FORM:
http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf
https://www.etsy.com/legal/policy/eu-directive-on-consumer-rights/242644519829
Purchasing terms :
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◆ Contracts (Purchase of goods) will be governed by Maltese Law. Any dispute arising from, or related to, such Contracts shall be subject to the exclusive jurisdiction of the courts of Malta, Europe
◆ Contracts (Purchase of goods) is formed once the parcel /order has been ship . I reserve the right to cancel / refund any order that as not ship yet.
◆Making purchases constitutes acceptance of the following Shop policies / Terms and conditions
Payment and prices
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◆Shipping fees is a flat rate per order . inclu: postage , insurance and handling . (No refunds if postage is lower )
◆ EU customer : Prices are inclusive of VAT according to country of destination .
◆ Outside the EU : Prices is inclusive of 0% Malta VAT . Prices do not include local sales tax, duty, brokerage or import fee if applicable .
◆Etsy will collect sales tax at checkout on certain purchases , in some countries .
◆ UK orders over £135 : Vat and Duty to be charged/collected at reception/delivery
◆Canada : Orders over $20 ca are subject to : handling fee per parcel , taxes & duty .
◆Invoices:
International orders will include an invoice and custom form with full commercial value for Custom and Border .
Lost , delayed and Damaged order:
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◆ INVESTIGATION :
If your order have not been receive after 30 DAYS from shipping date , please contact me and i will initiate an investigation
◆ MAXIMUM DELIVERY TIME / DEEMED LOST PARCELS :
if your order have not been receive after the stated delivery time below from shipping date , please contact me to report your delayed/lost parcel .
Maximum delivery, deemed lost :
Maximum delivery, deemed lost :
6 weeks , for most countries
except Mexico / central america : 9 weeks
◆ TO MAKE CLAIM for Lost parcels :
Please contact me via your etsy account .Please go to the main shop page and click on ''contact shop owner'' or click on your order / invoice . ( maximum 16 weeks
Product disclaimer and hazards
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→✪ All products in the store, are intended for experienced adult designer / artist / crafter /jewelry makers over the age of 18. Keep away from children . All products in the store: are not intended to be use in the manufacturing of products for children (under the age of 18) or animals .
→✪ !!! Trip , fall hazard : stored items in a safe placed, not on the floor.
→✪ !!! Choking hazard : keep away from children
Care instruction :
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Some components are handcrafted , hand finished , have special finishes or coatings. These items may be more vulnerable to changes and fading (rubbing off / fading off / tarnishing ) from various elements such as : chemicals , skin acidity , UV light , heat , humidity , repeat friction . All beads should be treated with extra care . When making a project always consider how much wear-and-tear and contact with the skin the piece will be subjected to . Conduct your own tests if necessary .Avoid contact with skin product, lotion , soap , perfume , sunscreen , cosmetic and water.
The life of the product can vary from person to another and greatly depends on the skin, use and care habits of the wearer.