I post out within 3-5 business days once payment has cleared.

**PLEASE TAKE TIME TO READ THE FOLLOWING AS IT FORMS PART OF THE AGREEMENT TO PURCHASE**

UK CUSTOMERS ONLY

* The majority of Bridal and occasion hair accessories, tiaras and veils are posted via Royal Mail Special Delivery Tracked and signed for and are insured up to the value of £500
* Bags and vintage jewellery with a value of over £50 will also be posted by this method.
*Bags and vintage jewellery with a value of less than £50 or where they are small enough to be posted as a large letter will be posted via First Class Royal Mail with proof of postage.
* Smaller hair accessories (hair pins, vines and mini combs) will be posted by First Class Royal Mail with proof of postage.

* Wedding and occasion Dresses.
If they are small enough to be classed as a medium parcel and are valued at £500 or less they will be sent via Royal Mail Special Delivery Tracked and signed and are again insured up to the value of £500.

* Dresses with a value of over £500 which are small enough to be classed as a medium parcel will also be sent via Royal Mail Special Delivery Tracked and signed. Additional insurance cover up to £1000 can be purchased separately so please let me know prior to placing your order.

* Dresses that are too large to fit inside a medium parcel will be posted via Royal Mail Parcelforce Worldwide express AM. The maximum insurance for this service is £200, so please get in touch with me prior to ordering if the value of your dress is over £200 as I recommend that you purchase additional insurance in the unlikely event of loss or damage.

To keep postage costs down I aim to package the majority of wedding and occasion dresses so they will fit inside a medium parcel. However because of this they will no doubt require professional steaming or ironing upon receipt.

* Vintage costume jewellery and bags with a value of £50 and under will be sent 1st Class via Royal Mail Signed For service.

Please get in touch prior to ordering if you need any of the above in a hurry and I'll do my utmost to get your goods to you.

**PLEASE NOTE: when you buy using the Free delivery offer, ALL items are sent via Royal Mail 1st Class with signature. If you wish to pay for special delivery with insurance please let me know before you purchase. **

Non UK and INTERNATIONAL (outside UK) CUSTOMERS

* The majority of Bridal hair accessories, tiaras, veils, bags and vintage costume jewellery are all sent via Royal Mail International shipping and are fully tracked. Insurance up to £50 is included.

If your order is valued over £50 and you would like additional insurance, please contact me prior to ordering to discuss.

Smaller hair accessories (mini combs, pins, hair vines ) with a value of less than £50 are sent First Class via Royal Mail with proof of posting. This also applies to jewellery and bags with a value of less than £50. Should you require your item to be posted via Royal Mail International Shipping please let me know before placing an order and I will adjust postage accordingly.

* Wedding and occasion dresses
Depending on the size and weight dresses will either be sent via:

1. Royal Mail International shipping and are tracked and insured up to £50. If the value of your dress exceeds £50 then you may wish to consider purchasing additional insurance as I cannot be held responsible for loss or damage in transit. Please contact me prior to placing an order.

2. Royal Mail International Global Value - I use this service for large, heavy dresses. Dresses are only insured up to £100 for loss or damage and so you may wish to purchase additional insurance if your dress is valued in excess of £100.


I aim to post most dresses as a 'Medium Parcel' category using the tracked Royal Mail International Shipping so please be aware that your dress may require professional steaming or ironing upon receipt.

CUSTOMS AND IMPORT DUTIES:

Customs or import duties may be levied on international orders by the recipient country. I have no control over these charges or how long customs clearance may take. Customs policies vary widely from country to country ; you may wish to contact your local customs office for further information.

I am not liable for any import charges. I also cannot be held responsible for items delayed, lost or damaged in transit, but insurance is obtained for all bridal headpieces, antique tiaras and wedding/occasion dresses, up to the limits mentioned above.

PRESENTATION:

Bridal hair accessories, veils and vintage/antique tiaras are carefully bubble wrapped, tissue wrapped and placed inside a presentation keepsake box inside a plastic postal sac or padded envelope.

Small bridal and occasion hair pins, combs and hair accessories are tissue wrapped, boxed and posted inside a plastic postal sac. In some instances and to keep costs down, hair accessories, jewellery and bags with no fragile components or special finishes may be posted inside a mail lite padded envelope .

Dresses are carefully wrapped in lots of acid free tissue paper and posted inside a large plastic postal sac or box. Any corsages, diamanté attachments etc are covered in bubble wrap to avoid catching on the dress material.

Rings are boxed and posted inside a mail lite bubble envelope.

Vintage bags are wrapped in bubble wrap, tissue paper and posted inside a plastic mail sac. or padded envelope depending on size.

Jewellery is either bubble wrapped and tissue wrapped inside a padded envelope or inside an organza gift bag/padded mail lite envelope .

Please Note: If buying from overseas, please check your country's tax and custom fees as these are not included in my postal charges.

Please do not ask me to mark packages at a lower price as it is unlawful and will also negate any insurance.

Thank you
Jacky

Layaway terms are offered on certain items.
A 20% deposit of the total cost is required to reserve an item and the balance must be paid in full within 30 days.