Check out the “Description” in each listing for more personalization details or instructions.

1. Choose dropdown options and add to cart.

2. Add personalization details in the comment box note. Once item(s) are in your cart, you can leave us a note in the comments box with any details, like uppercase or lowercase inscriptions.

Leave anything out? We’ll contact you!

Our production dates were extended on 5/29 as our makers are still working from home. Check out this timetable to see your estimated arrival time. We appreciate your patience while we ensure the safety of our makers.
Timetable: support.gldn.com/hc/en-us/articles/360018907452

► RETURN
We are happy to accept any returns within 30 days of order for a full refund of the piece(s) to purchaser.
Visit this page to start your return process: gldn.com/return-policies

► REPAIR OR RESIZE
Need a different size? No problem! We can also make any repairs. Any resizes/repairs are free within six months of order; after six months, pricing varies.
Visit this page to start your rework process: gldn.com/return-policies

► EXCHANGE
Want something different? A change of personalization or metal ? We’ll exchange your piece for something else within three months of your order. Free, up to the cost of the original item.
Visit this page to start your exchange process: gldn.com/return-policies

Orders with multiple pieces may ship separately, but all items should ship within a week of your initial shipping confirmation. Although the shipping confirmation email shows every piece in your order, it’s not reflective of what’s in your first package. If you get multiple shipments, you’ll receive a new tracking number for each package.

We aren’t offering post-order changes at this time. If you’d like to make a change, we recommend you cancel your original order and place a new one. To cancel your order, email us here: support@gldn.com

Sizing? Materials? Care tips? Anything else? We got you covered. More FAQs at gldn.com/etsy

International orders may be charged extra fees depending on the customs duties or import taxes of your home country. We are not liable for any fees or taxes a package may be subject to upon crossing the border.