Please try the following and let us know the result:

Make sure you remove the plastic tab from underneath the slider switch.

Make sure there is no obstruction between the slider switch metal contacts. Clean off any debris if necessary.

While laying the module flat on a surface, press down on the slider switch (the metal piece) and gently rock it back and forth. This will also help to remove any debris from between the metal contacts of the slider switch.

Wiggle each battery. If that doesn’t work remove and reinstall the batteries. It’s ok to pry off the hot glue if necessary. Sometimes there’s debris under the batteries so removing and reinstalling will help to remove it.

In our greeting cards, no.
If you purchased our sound modules, yes.
You can make your recording permanent by cutting the record wires ONE AT A TIME. Cutting both wires at once may accidentally erase your recording.

For our marketplaces, we do not make or support modifications to the items we sell. However, if you have or know someone with basic electronics knowledge and skill, you can easily change the speaker with another (larger) 16ohm one.

Are you using Windows 8 or 10? As mentioned in the listing and sound loader download page, some users have difficulties with certain Windows 8 and 10 machines (some work, some don’t). Are you able to try using a different computer? If possible try using a Windows 7, Vista, XP machine as it should work perfectly fine on these.

If not due to an incompatibility issue as mentioned above, the only other cause is a faulty USB connection. Please make sure that the USB adapter or cable is securely plugged into both the PC and module. You can also try using another USB port on your PC. If you have another mini USB cable or adapter you can try to see if that fixes the problem. These units use standard mini USB cables/adapters.

Your sampling Rate setting is set too high, or the sound file duration is too long.

Remedy:

Choose a lower sampling rate setting.

Cut the sound file shorter using sound editing software (eg. Audacity).

Many of our customers use “Audacity” which is free and can be downloaded at

http://audacity.sourceforge.net

You can also find resources on YouTube showing how to edit sound files.

YOUTUBE SEARCH RESULTS FOR “AUDACITY CUTTING SONGS”

http://www.youtube.com/results?search_query=audacity+cutting+songs

On our sound modules, there is no volume control on the module itself, or in the sound loader software. The only way to increase the volume is to amplify the sound file itself.

If your sound is too soft, you can use sound editing software to adjust your sound file. Many of our customers use “Audacity” which is free and can be downloaded at http://audacity.sourceforge.net

You can also find resources on YouTube showing how to edit sound files.

YOUTUBE SEARCH RESULTS FOR “AUDACITY AMPLIFY VOLUME”

http://www.youtube.com/results?search_query=AUDACITY+AMPLIFY+VOLUME

Unfortunately, there is no way to disable the record function once the module is embedded into the card. However, you can remove the record button sticker so that the recipient will not push that area. Without knowing exactly were to push, it is difficult to accidentally activate the record function. Also when the card is closed, the card enters an “OFF” state and neither the record or playback function will work.

Alternatively, you can purchase the sound module only and place this into your own card.
When you are satisfied with your recording, you can make it permanent by cutting the record wires ONE AT A TIME. Cutting both wires at once may accidentally erase your recording.

With the card fully open, you can press the record button(s) to activate the recording feature.

Do not move the card while recording, as this may cause distortions in your recording.

Speak closely and as clearly as possible into the microphone which is located near the record button(s).

Recording Instructions:

TO RECORD: Press and release REC BUTTON(S). Module will beep once. Record your message by speaking directly into the MIC.

TO STOP RECORDING: Press and release the REC BUTTON(S) again. Module will beep twice. Message is now recorded.

Shipping to international destinations take a minimum of 4-6 weeks. However, there may be delays with the couriers which is out of our control. As a result, we are unable to guarantee delivery dates. Please allow sufficient time for delivery.

Shipping within the USA is approximately 4-8 business days, depending on shipping mode. However, there may be delays with the couriers which is out of our control. As a result, we are unable to guarantee delivery dates. Please allow sufficient time for delivery.