VERY IMPORTANT, PLEASE READ:
> In order to ensure your satisfaction with the final product, ALL customized/personalized orders will receive a digital preview from us via Etsy message and/or email for your approval prior to being completed. We won't be able to proceed with your order until we hear back!
> Placement: Each line should be no longer than 10-15 characters, including spaces and punctuation. Anything beyond will lead to quality loss and shrinking in the letters and may have a disappointing result.
> Be sure to triple-check for any typos, punctuation, line breaks, or any other issues that may arise. We do our best to clarify any issues we catch, but we may customize your item exactly as you type it, and we aren't able to offer refunds for any mistakes made on the customer's end. We want you to be happy, so please be careful when typing out your customizations!
> Please note the above-suggested letter/character counts. The further beyond each character suggestion your personalization goes, the smaller the lettering will get and the lesser the overall legibility and quality will be. If you're unsure whether your personalization will be too long, feel free to message us to ask!
> All embroidery designs may turn out slightly different. These are not mass-produced or factory-made, but hand-crafted by us here at itsThready!
> These hats are adjustable with a buckle closure.