We are happy to accept exchanges that follow our exchange policy. Please contact us within 48 hours of delivery to notify me of any problems or a desire to exchange. Exchanges should be received by us within 7 days of package delivery. Items must be in new unworn condition with tags attached. All shipping charges associated with an exchange are the responsibility of the buyer, since that money is paid to the post office and not to us. This includes shipping for the second package of the exchange. When you purchase one of my items, you are agreeing to this policy. Please understand that we are a small shop and can not provide free shipping on exchanges.

Our Holiday exchange policy was updated on December 9, and addressed the issue of holiday returns. Please see our shop announcement for products included in this policy. All holiday items were placed on sale on December 9, and our return policy mentioned at that time that sale items were considered a final sale. Due to the seasonality of the items, we are unable to accept exchanges, even if the items arrive after the holidays.

Our clothing includes care instructions on the tag inside of the garment. Please keep in mind that, when caring for your clothing, there are ways you can maximize the color vibrancy and long term appearance. Our fabrics are dyed and pre-washed to protect the color. We have a very low defect rate, and have found that almost all all product issues are associated with "color catchers" being added to a load of laundry along with your OLO garment. Please proceed with extreme caution, or consider washing the garment alone. In some cases, we have also found that organic laundry detergents occasionally impact color vibrancy due to the alternative ingredients in the detergent.