LAST ORDERS FOR CHRISTMAS 2018: International Commissions - 15 November, UK Commissions - 1 December (subject to change), International in stock items (excluding Eastern Europe, Africa, Middle East and South America) - 8 December, UK - 18 December.

I aim to dispatch all orders within 24 hours, although please allow me 1-3 working days. If you require something urgently, please drop me a line and I'll see what I can do (guaranteed next day, signed for or express deliveries will incur an additional charge). I use Royal Mail, but may use an alternative carrier for large orders.

Fabrics by the metre are printed to order and have an additional turnaround time of up to 3 weeks.

Custom made items (cushions, lampshades) have longer than standard dispatch times - please see individual listings for details.

Please note that you may incur customs charges on delivery if you order from outside the UK.

If you would like any additional information or would like to work with me, please get in touch or visit my website http://www.madebymrsm.co.uk

Privacy Policy

This privacy policy sets out how Kate Marsden trading as Made By Mrs M will use any personal information collected about you when you use this website or sign up to the Made By Mrs M mailing list.

What information do we collect about you?

We collect information about you when you place an order for products directly with us or join our mailing list. Information collected when you shop online via Made By Mrs M’s Etsy shop is stored by Etsy and is covered by their privacy policy. We will also collect information if you voluntarily complete customer surveys or participate in competitions or giveaways.

How will we use the information about you?

We collect information about you to process any orders placed, and if you agree, to email you about other products, services, events or blog posts we think may be of interest to you.

Kate Marsden trading as Made By Mrs M will not share your information with anyone other than any future employees of Made By Mrs M for the purposes of carrying out the activities mentioned above.

In processing your order, we may pass your details to the Post Office or any courier used if required.

Email addresses added to our mailing list will be stored securely with MailChimp and are not held separately by Made By Mrs M. Please see MailChimp’s website for details of how they keep this information safe.

Marketing

We would like to send you information about our products, services, events and updates and these will be sent by email. If you have consented to receive such emails at any time you may opt out at a later date, either by clicking the unsubscribe link in your most recent email, or by contacting us direct at kate@madebymrsm.co.uk and requesting this removal.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email kate@madebymrsm.co.uk

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email kate@madebymrsm.co.uk

We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text file placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information please visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you follow links to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this page. This privacy policy was last updated on 18 April 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by emailing kate@madebymrsm.co.uk