We work and ship your orders worldwide from Ukraine except Russia and Belarus destination. We highly appreciate your support during such difficult and unstable circumstances.

Making an order for you can take some time because we have a lot of orders:)
Thanks again and feel free to contact us via Etsy messages to ask about sizing, status, delivery updates. Katya, our customer care specialist, responds within 24 hours.

Our artisans and seamstresses work even more than before the war. Thank you for your kindness and support of our shop! The process can take a bit longer due to many orders we receive:) Thanks again.

Please, find an estimate processing time below. Feel free to contact us via Etsy messages to find out relevant processing time for a style you are interested in.

Blouses: 2-3 weeks.
Dresses: 2-5 weeks.

We always do our best to dispatch as soon as we can.

We care about you, the environment and team members. By choosing our brand you can be sure that:

- all our team members are paid properly
- we choose high quality natural fabrics from Europe and also buy high quality fabric leftovers from italian textile factories.
-no plastic in our packaging
-all designs and photos are made by us
- our clothing are carefully made so will last years
- this business is officially registered in 2019 and taxes are paid ever since

Standard delivery works worldwide. Please, find below estimates of UkrPoshta:
the US, Canada: 3-5 weeks.
Europe: 3-6 weeks.
Australia: 5-7 weeks.

Europe: we often upgrade shipping of your orders to UPS Express and cover the shipping cost difference to speed up the delivery and avoid high import taxes.

Australia, New Zealand, South America, Mexico - we highly recommend upgrading shipping to express. If you do not see upgrades in the cart , please, contact us via etsy messages and we will help.

We often ship the US and Canadian orders through the Warehouse in FL, the US. All parcels are safely packed in 1 big box, and the manager of warehouse dispatch all parcels in 1-2 days when this box arrives.

If you see that your parcel happily arrived to FL - please, do not worry:)
You will receive a second (local) tracking number within 1-2 days.
Thank you for your patience!

We always ship your orders with tracking number to make delivery process as smooth as possible.

Please, note that depending on the destination your order can be in transit 3-6 weeks and more. If you know that there is a common practice of custom clearanse in your country - please, double check your email (and spam) for the letter from customs. We recommend you contacting customs first to avoid cases when after 30 days of being at customs office parcels are returned to the sender. We will reimburse the possible expenses back to you. Thank you for the understanding.

Please, note that we do not give a refund while the item is in transit, including cases when delivery took longer than you expected.