1. Payment and Delivery

1. a) Payments are provided in euro.

1. b)The Customer may not make partial payments by paying one part in advance and the remaining part on Delivery. The Customer shall each time be notified of the due date for the payment, taking into account the Delivery method.
On the Bedra Vintage Store Website, Bedravintage shall display information indicating the time necessary to fulfil the order, which takes up from 14 to 50 working days from receiving the funds to the account until the parcel is delivered to the courier.

1. c) International delivery is provided by Poczta Polska [Polish Mail] Global Expres. Delivery times depend on the services of the Polish Mail.

1. d) International packages may require local taxes or custom fees which are to be paid for by the customer themselves.

1. e) Ordered Items are delivered to the Customer through the Supplier, to the address indicated in the order form.

1. f) The Customer must examine the delivered parcel in time and manner customary for shipments of that type, in the presence of the employee of the Supplier.

1. g) Upon detection that the parcel is damaged or incomplete, the Customer is entitled to demand that the Supplier’s employee prepares a relevant report.

1. h )During Delivery Bedravintage shall attach to the parcel a receipt or VAT invoice for the Items included in the Delivery.

1. i) In the event of absence of the Customer at the address specified by the Customer as Delivery address upon order placement, an employee of the Supplier shall leave an advice note. Should the ordered Items be returned by the Supplier to the Bedra Vintage Online Store, Bedravintage shall contact the Customer by e-mail or telephone to arrange with the Customer a new Delivery date and cost.

2. Complaints

2. a) Any complaints related to the Items or to performance of the Contract of Sale may be submitted by the Customer, in writing, to Bedravintage’s address.

2. b) Bedravintage shall, within 14 days from the date of the request containing the complaint, issue an opinion on the complaint relating to an Item or to performance of the Contract of Sale submitted by the Customer.

2. c) The faulty Item must be delivered or sent to Bedravintage’s address. The address for sending the parcel is different from the address at which the company is registered. Adress to send parcel is:
BEDRA VINTAGE
Kamila Rykowska
Zygmunta Słomińskiego 15/19
00-195 Warsaw
mob. (+48) 503338952

2. d) The Customer may file a complaint to Bedravintage in relation to the use of gratuitous online services provided by Bedravintage. The complaint may be submitted in digital format to Bedravintage’s e-mail address. The Customer may use the complaint form available on the Bedra Vintage Store Website. In the complaint, the Customer shall include a description of the problem. Bedravintage shall review the complaint and respond to the Customer without delay and not later than within 14 days.

3. Rescission of the Contract of Sale and refunds

3. a) The Customer who is a Consumer and has concluded the Contract of Sale may rescind the Contract of Sale within 14 days without giving reason. The time period for rescission of the Contract of Sale shall start once the Customer comes into possession of the Item.

3. b) The Customer may rescind the Contract of Sale by submitting a statement of rescission to Bedravintage. The statement of rescission may be submitted on the form, the template whereof has been made available by Bedravintage on the Online Store Website. Sending the statement in adress bedra.vintage@gmail.com before expiration of the time period is sufficient for meeting the deadline.

4. c) In the event of rescission of the Contract of Sale, the contract shall be treated as if it had never been concluded.
Should the Customer submit the statement of rescission of Contract of Sale before Bedra Vintage accepts the Customer's offer, the offer ceases to be binding.

4. d) BedraVintage is obliged to immediately refund, not later than within 14 days from the date of reception of the Customer's statement of rescission of the Contract of Sale, to the Customer all payments made by the Customer, including the charge for Delivery of the Item to the Customer. Bedra Vintage may withhold refund of payments received from the Customer until reception of the returned Item or proof, supplied by the Customer, of the Item having been sent, whichever occurs earlier.

4. e) If the Customer exercising the right to rescind chooses to ship the Item in a manner other than the cheapest standard Delivery method offered by Bedravintage, Bedravintage is not obligated to reimburse the Customer for the additional costs incurred by the Customer.

4. f) In case of partial order return shipping cost will not be refundable.

4. g) The Consumer is obligated to immediately return the Item to Bedravintage or turn it over to the person authorised by Bedravintage to collect the Item, not later than within 14 days from the date of rescission of the Contract of Sale by the Consumer, unless the entrepreneur had offered to collect the Item themselves. Dispatching the product before expiration of that time period is sufficient for meeting the deadline.

4. h) The address for sending the parcel with the return is different from the address at which the company DESIGNI, Kamila Rykowska is registered. The returned Item must be delivered or to Bedravintage’s with following address:

BEDRA VINTAGE
Kamila Rykowska
Zygmunta Słomińskiego 15/19
00-195 Warszawa
tel. (+48) 503 338 952

4. i ) The Customer shall bear liability for any decrease in the value of the Item resulting from any use thereof that exceeds the manner necessary to determine the nature, features and functioning of the Item.

4. j ) The Item must be returned in unchanged condition, unless the change was necessary within the limits of ordinary management. The item must be unworn and in its original packaging (with no damage to the box unless it has been damaged by the courier). All elements such as paper label tag, additionalbutton can't be detach. Seal on paper tags can’t be tampered with or removed. An enclosed letter with a message on it: “if you wish to keep this dress forever, open the letter and learn its story” must be unopened and not tampered with.