GENERAL TERMS AND CONDITIONS AND CUSTOMER INFORMATION
1. Scope of application, subject matter of the contract and identity of the seller
(1) The following terms apply to all contracts between us, namely
Paulina Lukasiewicz
Voigtstraße 44
10247 Berlin
Deutschland
Telefon: +491633788592
E-Mail: esntl.studio [ at ] gmail.com
as seller, and you as buyer about the sale and delivery of the products offered by us through our online shop.
2. Consumer and entrepreneur
(1) Our offers are directed at both consumers and entrepreneurs.
(2) A consumer in this sense is any natural person who enters into a contract with us for purposes that can predominantly be attributed neither to his commercial nor to his independent business activity.
(3) An entrepreneur in this sense is a natural or legal person or a partnership with legal capacity who, when concluding the contract with us, acts in the exercise of his commercial or self-employed business activity.
3. Agreements and information on the conclusion of the contract
(1) The individual technical steps leading to the conclusion of the contract, the conclusion of the contract itself and the options to correct it are carried out in accordance with the following provisions.
(2) The presentation of the products in our online shop does not constitute a legally binding offer, but an invitation to order.
(3) You place the items you intend to purchase in the shopping basket. You can open the shopping basket via the corresponding button in the navigation bar and make changes there at any time. After opening the order form, enter your personal data and the payment and shipping conditions. Before submitting the order, you have the option of checking all the details again, changing them - this can also be done using the "Back" function of your Internet browser - or canceling the purchase. When you have gone through all the steps of the ordering process and you complete it by pressing the button: "Buy", you are placing a binding order for the items listed on the order page. The contract is concluded as follows, depending on the payment method you have chosen (instant bank transfer, PayPal or Stripe).
(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract shall take place by e-mail. You are therefore obliged to ensure that the e-mail address you have given us is correct and that the receipt of e-mails is technically guaranteed, i.e. in particular that it is not blocked by SPAM filters, for example.
4. Storage of the text of the contract and language of the contract
(1) The complete text of the contract is not stored by us. Before you send the order, you can print out the contract data using the print function of your internet browser or save it electronically. After we have received your order, the order data, the General Terms and Conditions including the information required by law for distance contracts will be sent to you again by e-mail.
(2) The language available for the contract is English.
5. Essential characteristics of the products
The essential characteristics of the items can be found in the product description of the respective offers.
6. Prices, shipping costs, return costs in the event of revocation and terms of payment
(1) The purchase prices stated on the respective item pages are final prices plus shipping costs. Pursuant to § 19 UStG (German Turnover Tax Act), no separate VAT will be shown on the invoice.
(2) Additional shipping costs will apply for each order. They can be called up via a correspondingly designated button in the respective item description, are shown separately in the course of the ordering process and are to be paid additionally by you, unless free delivery has been promised.
(3) In the event of revocation, you shall bear the direct costs of returning the goods.
(4) The available payment methods are listed in the respective item description.
(5) Unless otherwise stated in the individual payment methods, the purchase price payable by you is due for payment immediately.
7. Terms of delivery
The delivery conditions, the delivery date as well as any existing delivery restrictions can be found in the respective item description. Insofar as no other period is specified in the item description, the goods shall be delivered within two weeks after conclusion of the contract.
8. Warranty
The statutory rights of liability for defects is in effect all goods presented and sold.
CANCELLATION POLICY / RIGHT OF WITHDRAWAL
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier,
- the products (in the case of delivery of one item or uniform delivery of several items which you have ordered as part of a uniform order) or
- the products of the last order (in the case of separate delivery of several goods which you have ordered as part of a single order) or
- the last partial shipment or the last item (in the case of delivery of one item or several items that you have ordered as part of a single order in several partial shipments or items).
have taken or has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Paulina Lukasiewicz, Voigtstraße 44, 10247 Berlin, Deutschland, Telefon:+491633788592, E-Mail: esntl.studio [ at ] gmail.com) with a clear declaration (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You may use the enclosed withdrawal form for this purpose, which is, however, not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of your withdrawal before the expiry of the withdrawal period of fourteen days.
Consequences of Withdrawal
If you withdraw from this contract, we must refund you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the products back or until you have provided proof that you have returned the product, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days.
You will bear the direct costs of returning the goods.
You have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary regarding the condition, properties and functioning of the goods. Goods have to be returned in their original packaging.
Sample Cancellation Form
If you wish to cancel the contract, please fill in and return this form to us:
https://drive.google.com/file/d/1doL-6azMB7lFc1k-_JJu4oR5lktwSNjH/view
End of the cancellation policy.
