All my jewelry is sent beautifully packaged in an elegant and sophisticated jewelry box, ready to be given as a gift.

Most solid gold orders are made within 5-7 days and then shipped.

Our diamond and gemstone orders take 1-2 weeks processing time.

My orders are shipped in two options to choose from:
--> Worldwide Fedex Standard - usually takes 3-5 days to arrive.
--> Worldwide Fedex Express - usually takes 2-3 days to arrive (US), or 3-7 days worldwide.

During the holiday season, there may be delays in Standard Shipping. For the best chances of receiving the order in time for the holiday, I recommend upgrading the shipping method to Express shipping.

For gold plated orders, I ship with Israel Post which takes 1-3 weeks. If you want to receive your package sooner, you can upgrade to Fedex Standard or Express at additional cost.

If you would like to make a return, just contact me within 14 days of receiving your package. Then, you must just ship your package back to me at your expense.
The cost of the return is $150-$200 depending on the value of the item. This covers the shipping costs, the processing fee and the import customs fees.

All jewelry must be returned unworn and in its original condition and packaging. Zadok Gold has the right to deny a return if the jewelry returned does not meet our return policy requirements. You are responsible for return shipping costs as well as items lost or damaged

I carefully inspect all of my pieces before they leave the studio. If ever an item arrives damaged, it must be reported to me immediately - within 24 hours.

I will not offer a refund if a package is returned for the following reasons:
1) The address provided by you was not correct.
2) The package is unclaimed once attempted to be delivered.
I will offer the possibility to have the package re-shipped once the jewelry has been sent back to me. In that case, I will send you a message to confirm the shipping address, and you will need to pay a re-shipping and handling costs before sending the package again.

To protect over time:-
• Avoid wearing jewelry while sleeping, working, or exercising.
• Avoid contact with cleaning materials, perfumes, hair sprays, and other beauty products.
• Store carefully and individually in a dry place to avoid scratches or corrosive damage.

Just so you know – Damage can be caused by contact with:
Rough abrasive surfaces, body sweat, corrosive materials such as hairspray, chemicals, grease, and high temperatures.

You can refer to the following website to measure your ring size: http://ringsizes.co/

If you have a ring that fits you well you can also use this app :
https://play.google.com/store/apps/details?id=ru.cherrydesign.ringsizer

When using the app, please make sure to view the ring on the screen directly from above to ensure accuracy.

Custom orders are always welcome!
I do personalized orders.
Please message me with your request before purchasing to determine the availability and additional cost.
You can write to me via the Etsy site and I will get back to you as soon as possible.

Metal Available:

9k Solid yellow gold
9k Solid White gold
9k Solid Rose gold

14k Solid yellow gold
14k Solid White gold
14k Solid Rose gold

18k Solid yellow gold
18k Solid White gold
18k Solid Rose gold

22k Solid yellow gold

The postal loss insurance on Etsy covers orders up to $250, so if your order is under $250 and lost, you will receive a full refund (including shipping and taxes).
Please note that In the event that a buyer abuses the Etsy Purchase Protection Program, Etsy may withdraw Etsy Purchase Protection from them.