Always keep them clean and dry.

Always wash by hand, wash with mild soap, cold water and dry in the shade.

Never put it in the washer and dryer.

Hardware must be kept dry and clean.

After going to the beach, pool, lake, or contact with water, always wash the collar.

Never put it on your pet when it is damp or wet. This prevents mold and fungus from the fur.

Molly & Tutu Boutique, is made by measureaments, so you need to measure the exact size of your pet so we can make an accessory that is comfortable and safe for your pet.

The collar will be too tight if you start measuring at the beginning of your pets neck and can suffocate.

​If you measure at the base of the neck, it will be too wide and can easily come off your pets head.

​THE CORRECT MEASUREMENT is the middle of the neck, so it will be comfortable and safe.

​The measurement can be made with measuring tape or fabric tape, to be correct it can't be tight or wide. Mark the position with your fingers and then measure the tape size with a ruler o measuring tape.

See the ad image for how to measure the collar correctly!

Molly & Tutu products are made with high quality materials. Our goal is to promote a nice experience with our accessories, however unforeseen events can happen.
Following maintenance tips minimizes or even prevents any kind of unforeseen event.

​If your accessory has any problem or manufacturing defect, the refund will be 100%. In this case, by Please contact us as soon as possible so that we can make the necessary adjustments. 1 year warranty

Know what can damage your pet's accessory and be considered misuse:

​Machine wash and dry in the dryer

Dry in the sun for a long time

Leave the accessory in salt water (it can lead to oxidation of some parts)

Letting be bitten, or used as a toy

Send an e-mail to mollyetutu@gmail.com

Since each item is handmade and personalized made-to-order, we do not offer returns, exchanges, or alterations.

The high quality of materials used to make each accessory guarantees your pet's safety and comfort.

Paracord, in addition to its high resistance, is soft and light, preventing friction with your pet's fur.

The material composition of Biothane is nylon and polyester coated with closed-cell thermoplastic polyurethane, its high quality allows for safe and resistant uses.