HUGS all round policy :)

I really hope you love your purchase. Please do check all details carefully though prior to purchase as returns will only be given if product different to that described. Otherwise I loose too much financially for the exchange or refund to be viable. Thank you for your understanding :) and… please do shout if any queries. Lynda

Please note, Etsy only give estimated delivery times. It can take up to a month to reach the United States and holidays (in particular Christmas) can cause longer delay. Please take this into consideration when ordering as I can not be held responsibly for delay or failed delivery so long as I post within stated timeframes (as is Etsy policy).

Christmas - please ensure you have time! I send all UK orders via Royal Mail - standard 2nd class post. If in any doubt, please contact me prior to ordering. I am happy to organise express next day postage on request (at additional charge).

I do always get proof of postage which I would be happy to supply if any problems.

Thank you :)

Ethical Policy Statement
EcoOctopus ensures to implement basic labour rights as set out in the Fundamental ILO Conventions.