How will you ship my order?

We ship our prints via 24 Tracked ParcelForce for UK destinations, and all other items via 2nd Royal Mail.
All overseas orders are shipped by Tracked AirMail.
Don’t forget, you’ll always see the shipping cost when you checkout!

When will my order arrive?

All UK orders are shipped within 3 days (framed prints do take an extra couple of days, due to being made by hand!) If your order contains multiple items, then please note that prints will arrive separately from other items.

How much will it cost to ship my order?

Our products have different shipping rates, due to their weight and destination.

Shipping within the UK is £3.50 for unframed/framed prints and homeware. Prices for overseas orders can be found by adding items to your cart and visiting the checkout (no registration required).

Shipping within the UK is £1.00 for greetings cards. Prices for overseas orders can be found by adding items to your cart and visiting the checkout (no registration required).

Product description

Due to individual colour screen settings, colours may look slightly different to the real product. We do our best to give a full description of the items and we strongly recommend reading each product’s description for sizes, colours, material, design and postage before you go ahead with the purchase.

Delivered Items

On delivery of your Order please check that all items have been received.

Limitation of Liablilty

In no event will FRANCES COLLETT be liable to you, whether in contract, tort, by statute or otherwise for any special, indirect or consequential loss or damage arising out of or in connection with the sale of the Products to you, including without limitation: loss of business and/or Products, loss of goodwill, loss of profits, loss and/or corruption of data and/or damages awarded against you as a result of legal proceedings by any third party in relation to the Products, including any claim that the Products infringe the IPR of any third party. For the avoidance of doubt, neither the types of loss and/or damage specified above nor any similar types of loss and/or damage will constitute direct loss for the purposes of this agreement.

FRANCES COLLETT will not be liable to you for any acts, omissions or failures of third party sub-contractors used by me in delivering Products to you pursuant to Orders placed by you under these terms and conditions, including but not limited to intermediary suppliers of Products, service providers for the delivery of Products and service providers of the secure online e-commerce payment system on the Website.

Nothing in these terms and conditions will limit your statutory rights as a consumer.