▪️ a gray polishing cloth is included in all high-polish orders — it's the quickest way to remove light tarnish.

▪️ if you've got a matte-finished piece or are needing a deeper clean — a gentle scrub with a soft toothbrush, liquid dish soap and warm water should do the trick. Dawn is ultra concentrated my favorite for jewelry care. You can also add a little bit of baking soda for added scrubbing power.

▪️Be sure to thoroughly dry your jewelry with a soft towel and let it air dry before storing it to avoid re-tarnishing.

▪️ Soft stones like opals and pearls should not be cleaned in an ultra-sonic cleaner or soaked in water for more than a few moments as they can become discolored.

All Fancy Boheme jewelry is made with heirloom-quality metals that can last a lifetime if cared for properly.

▪️ Avoid harsh chemicals like chlorinated pools, strong household cleaners and dyes/perfumes. Even heirloom-quality metals can be ruined/tarnished by chemical exposure.

▪️ Putting on your jewelry as the last step to getting ready. This can help limit exposure to lotions/perfumes that can speed up tarnishing.

▪️ Avoid wearing your jewelry when showering, going to the gym/on a hike or other strenuous activity. This can help limit water exposure on soft stones like opals, turquoise, pearls and moonstone and help reduce the risk of bending/stone damage.

At this time, I can only accept repair requests on Fancy Boheme pieces. Generalized jewelry repair requires a specific set of tools, skillset and bandwidth. Many local shops offer outside jewelry repair services and re-sizing.

If you'd like your order shipped directly to a loved one, I'm happy to make it gift-ready for you!

▪️ Select the $5 gift wrapping option at checkout. Your item will be wrapped in recycled wrapping paper with a luxe satin ribbon
▪️ Would you like a gift message? Please add a 1-2 sentence message to the Gift Message section at checkout. Your message will be handwritten in cursive on a shiny card and included in the packaging.
▪️ Lastly, double-check that the recipient's address is correct before submitting your order! I'm unable to re-route the delivery address once it leaves my studio.

Yes! I accept custom jewelry projects on a limited basis from January - October.

You can reach out here on Etsy via messenger or by email at fancy@fancyboheme.com to inquire.

When reaching out, it's helpful to include:

▪️ Your timing + budget
▪️ Which materials (metals, stones, etc.) you're interested in
▪️ Who we're designing this piece for + their style preferences
▪️ Inspirational photos/design ideas

I'll get back to you ASAP with additional details and a ballpark cost + time estimate If we decide to move forward, I will collect a $100 custom deposit. This will be applied to your final balance and will reserve your time on my books as well as any stones that we're including in your design.

All Fancy Boheme custom designs are based on materials (current metal markets, stone/diamond costs) and time (sketching, my time in the studio to complete your piece + the number of revisions needed to arrive at our final design.

▪️ Sterling silver custom builds start at $300 and are currently accepted on a limited basis.
▪️ Mixed-metal builds (sterling silver w/ 14k gold accent details) start at $450
▪️ Gold custom builds start at $600

I accept flexible payment plans for custom work. These are general guidelines for custom work that we're designing from scratch.

Since I build each of the pieces you see in my shop from scratch, I can usually re-create a customized version for you using the stone or metal of your choice. To start a customized build, please reach out via Etsy messenger or via email at fancy@fancyboheme.com. It's helpful to include:

▪️ A link or screenshot of my existing design you'd like customized
▪️ Your budget + timing
▪️ Which materials you'd like to include (example: a faceted ruby instead of a diamond)
▪️ The specific size you're needing, if applicable (ring size, chain length, etc.)

Customized builds are more straightforward and require less design and build time — they do not include a design sketch and typically takes 4-6 weeks to build before shipping.

Returns must be mailed back within 7 days of purchase with tracking info in unworn condition & original packaging to prevent damage/loss in transit. Items on sale, damaged/altered items do not qualify for refunds/exchange. Custom/sale items are non-refundable/non-returnable. Please note that Fancy Boheme Jewelry is not responsible for mail carrier delivery or delays, nor lost/stolen items after a proof of delivery is confirmed.

If you are purchasing internationally, you are responsible for additional customs fees — please take note of them before placing an order as customs fees are the responsibility of the buyer and not Fancy Boheme Jewelry.