Most purchases are made to order and require a processing time of 1-2 weeks.
If I have your request ready in stock, it will ship out quicker.

Orders are shipped in 2 forms to choose from:

• Free shipping - Standard trackable shipping, it can take up to 45 days to arrive, but it usually arrives within 10-20 days.

• Upgraded - EMS Priority Mail Express International, it can take up to 14 days to arrive, but usually arrives within 10 days.

Please note that I cannot commit to shipping time frames, they could change and are under the courier's responsibility, during holiday seasons, there may be delays in standard & express shipping due to high demand, it's always best to plan ahead.

Buyers are responsible for any customs and import taxes that may apply.
RBZ will not be responsible for any delays due to customs.
No exceptions.

Some people may be allergic to Sterling silver, it is the buyer's responsibility to know their own health conditions, no refund / return is possible in that case.

If you're prone to silver allergies, consider upgrading to gold, which is considered not only beautiful and precious but also hypoallergenic and non-irritating.

It's advisable to conduct a patch test on a small area of skin before wearing new jewelry extensively.

Keep your jewelry clean and dry to prevent irritation. Remove silver pieces before engaging in activities like swimming or applying lotions, as moisture can expedite tarnishing and increase the risk of skin reactions. Regularly clean your jewelry with mild soap and water, and avoid contact with harsh chemicals.

Yes, I would love to bring your idea to life.
I have years of experience and hundreds of published designs.
Send me a message so we can discuss your desired custom piece.
You can send a DM here on Etsy, or email to rbzjewelry@gmail.com

Caring for Sterling silver jewelry is essential to maintain its lustrous appearance over time.
To slow down tarnishing, store your pieces in a cool, dry place, preferably in an airtight container. Avoid exposing silver to harsh chemicals, such as perfumes, lotions, and cleaners, as they can accelerate tarnishing.
When not in use, gently wipe your jewelry with a soft, lint-free cloth to remove any oils or residues. Regularly clean your sterling pieces with a mild soap and warm water, using a soft brush or cloth to reach intricate details. To add an extra layer of protection, consider periodic polishing with a silver polish or a specialized silver cleaning cloth.
With proper care, your jewelry can maintain their brilliance for years to come.

For wholesale inquiries, please email rbzjewelry@gmail.com