PACKAGING

I will always aim for my business to generate as little waste as possible. All of my packing materials – postal boxes, tissue paper, gift boxes, paper bags – are recycled/recyclable paper products, all the way down to my biodegradable shop stickers. I also re-use paper and card packing materials from my own online purchases to help minimise environmental impact so we can all feel good about buying pre-loved.

GIFT WRAPPING

All items will be wrapped in tissue paper and securely packaged to prevent damage during transit. I unfortunately can't offer gift packaging for all my jewellery but if you require a gift box please message me before your purchase and I'll try my best to find a box suitable for your item.

If you would like to pay for an item/items in 2 instalments just message me and we can work out a layaway plan that suits you. Equally, If you would like to reserve an item/s for a maximum of 7 days then get in touch and I will customise the listing.

I ship all my items with a purchase price of over £20 First Class & Signed for (orders under £20 is sent First Class) and for UK orders Royal Mail aims to deliver these parcels within 2 working days. International orders are sent Tracked & Signed for and for most destinations the shipping time is between 5 to 14 working days. When possible I aim to post items within 24 hours of receiving your order.

If your parcel is lost in transit I will work with you to resolve this and will file a claim with Royal Mail as soon as the cut-off date has passed. This claim can take up to 90 days to be approved for international orders. Once that claim has been approved I will issue you a full refund.

I will happily accept returns and issue full refunds if you are not delighted. If you have questions about an item please contact me before buying and I'll do my best to assist.