***IMPORTANT!!! PLEASE READ!!!***

Items are made once they are purchased. This allows any item to be customized. Pictures in the listing are from previous purchases. Please allow the needed time to make your special item.

Shipping estimates are included with each listing. Please scroll down on the listing's page and you will see the shipping arrival estimate on the right side of the page. Please use the carrier's tracking number, provided via email once your item has been shipped, for an up-to-date status on your item. Once I ship the item, you will need to contact the carrier for issues. You can also see the shipping estimates and status in your Profile account (purchases and reviews). Please contact me for expedited processing and shipping costs. Also, PLEASE, PLEASE, PLEASE ensure your shipping address is correct. I am not responsible for items shipped to an incorrect address that is listed on the order.

Item contains 10 yards of ribbon on the spool.

Refunds and Exchanges
We want you to be happy with your purchase. If there is any problem, please contact us.

RETURNING ITEMS: I accept returns if I am notified within 48 hours of the receipt of the purchase. Item must be returned in the same condition and manner in which it was shipped. You are responsible for paying the return shipping expenses. Once I have received and inspected the item, I will refund the purchase amount. Outbound shipping cost is not refunded.

CANCELLATIONS: I accept cancellations anytime until i have printed the shipping label on all stock items. Cancellations on custom made items are not accepted once I begin making your order. Please contact me if you are requesting a cancellation on a custom item to see if I have started your order.

IS MY PACKAGED INSURED?
USPS First Class shipments do not include insurance. I am not responsible for loss or damage caused by the post office. If you would like your package to have insurance, please contact me so that I can upgrade your shipping to priority.
Shipments are insured through the post office on priority shipments. The post office is responsible for any loss or damage. You can go online and fill out a claim for to recover the cost.

Most orders ship USPS First Class Mail. If you would like your package shipped priority, please contact me so that I can give you an updated shipping cost.

EXPEDITED REQUESTS: If you require expedited packaging and shipping, please contact us for a quote.