In case of mistakes or damages.
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase

The process of making one piece from zero to the packaging is taking 1-3 months. if you are in a rush - please contact us.
Also, production timelines fluctuate throughout the year based on wedding season demand and our current workload. Please note that production durations can adjust accordingly. If you require the dress urgently, feel free to contact us directly!

We will send you a size guide in order to receive your personal measurements.

1. Select your dream dress, and we'll gladly assist you.
2. Choose the closest size or provide your measurements for a custom fit.
3. A master seamstress is assigned to you.
4. Using your measurements, our seamstress creates a sample trial dress.
5. Free Sample Trial Dress Delivery - any necessary adjustments are noted by you.
6. After adjustments, we provide updates and photos of your dress during the production process.
7. The finished dress undergoes a thorough critique by our team of master seamstresses, including a final check by the designer.
8. We send you a video review of the completed dress before delivering your dream dress to your door. Shipping costs for the trial dress are included in the overall product cost.

Each dress is meticulously tailored to your unique measurements, ensuring a perfect fit. Our flexibility allows for personalized modifications to align with your preferences. Whether it's altering designs or incorporating specific details, we're committed to fulfilling your vision.

Moreover, we offer bespoke services, crafting a custom dress exclusively for you. Reach out to us for a personalized consultation and pricing details. Let us bring your dream dress to life.