✢ You will find detailed measurements under each item’s description
✢ Due to the handwoven nature of the pieces, when worn they will adapt themselves to the body of the wearer, resulting in changes in the size and shape of the garment as well as the eyelets, as they mold to suit your movements. The knitwear will arrive a little tight and expand slightly with time.
✢If you want to make sure about sizing please contact us with your size, height, and measurements, and will be glad to assist you to make sure you'll get the right size for you.

✢ To best preserve the garment, please be careful of snags when wearing jewelry.
✢ Hand-wash gently in cold water, separate from other items. Lay flat to dry.
✢ Each piece comes in a small cotton bag to use for storing your garments when not in use. This is to protect it from keys, zippers, and other sharp objects. The bag is washable and breathable for the best health of your garment.
✢ Once purchased, Tooshaaya is not responsible for pulled threads.

All items come in a unique, hand-made recyclable bag. The thoughtful materials and presentations make for a memorable experience that is ready for gift giving. Illustrated greeting cards may be purchased at an additional price upon checkout.

We gladly offer wholesale. Please contact us for more information.

✢ If you would like to see any changes to our listed designs, please reach out and we will see if it’s something we can do.
✢ Please take into consideration -that items that custom and personalized orders are not returnable, and can't be exchanged or refunded.

It is important to us you'll love your order and enjoy the item/s.
If you wish to exchange or return, no problem, contact us first and we'll write you all the details.
Item/s must be unworn, new, and in their original condition.
Shipping costs are not refundable.In the case of refund, we will deduct the shipping cost, pulse an additional 10$-25$ for that together is the minimum of the real shipping costs.
In the case of exchanges - the shipping cost isn't reduced from the store credit amount, and we absorb it.
The return shipping cost is at your expense and is not refundable.
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Which will be deducted from the refund amount.
Thank you

**YOUR CORRECT ADDRESS IS VERY IMPORTANT
The buyer is responsible for giving their correct and current delivery address and details.
PLEASE DOUBLE check your shipping address.
Please also check your ZIP code.
We’ll write you a tracking number and it is the BUYER RESPONSIBILITY to track your order shipment and to update us if there is a delay or missing details, and we’ll do everything in our power to assist you and make sure you’ll get your order.
In case of the address is incorrect or the buyer exceeds the maximum holding time and the package is returned to the seller, the seller agrees to reship the package only if the buyer pays for the repeat shipping. We do not take any responsibility for unclaimed packages.

We offer two shipping options:

*1. FREE SHIPPING*
We are shipping via Belgium Post, and when the parcel reaches your country it is handed over to your local postal service.
When the item is finished and ready for shipping, it takes about 5-21 business days to deliver to the address.

*2. EXPRESS SHIPPING*
We are shipping via DHL Express. It takes 1-5 business days to deliver to the address.
IMPORTANT! We must have your phone number for this shipping - Please make sure to write it in the personalization tab when you place the order. We can't ship it without it.
We can't be responsible for delays due to customs or weather or missing phone number.
Express shipping rates – 10$.
*Orders of more than 300$ are shipped to DHL Express for free.

We cannot be held responsible for stolen packages, damages occurring during the shipping process, undelivered items or custom fees. Once your item reaches your Country it is in total control of your country's Postal Service.
We can not issue refunds for undelivered or lost packages.
Please track your shipment and let us know if there is a delay or any problem and we’ll do our best to help.
You are responsible for knowing and paying your country's customs fees.
We are not responsible for this. We will not accept packages that were refused due to custom charges.
We do ship Worldwide.
Please note that during the Holiday season and the delivery terms are longer.
IMPORTANT: Shipments may be delayed during a pandemic worldwide!

You are responsible for knowing and paying your country's customs fees. We are not responsible for this.
In most destinations, there are no additional fees for customs or import taxes, such as in the United States and in most EU countries.
But, in some countries, like Germany, The UK, and Italy, there may be additional fees, like vat tax. Our items are COUNTRY OF ORIGIN- ISRAEL. You can check about your country’s customs laws.
Buyers are responsible for any customs and import taxes that may apply.
I'm not responsible for delays due to customs.