For an 18x18 pillowcase you will need a 20x20 insert and for a 22x22 pillowcase, you will need a 24x24 insert.

However, I can also advise that you visit your local stores and see what you personally think fits best.

Send a photo of the jersey (back and front) as well as the name/location of the sports team. This will enable me to find and match the colors as close to the original jersey as possible.

Also include the name and number you would like on the pillow or pillowcase adn I can send you some example mock-ups prior to purchase.

The main difference is the style of fabric and color. Although both are polyester, the basic pillowcase has an anti-pill fleece finish with a silky surface whereas the premium pillow has a textured linen feel finish. The premium pillow is also pre-shrunk. The colors on the basic pillowcases though are more vibrant due to the smooth texture of the fabric.

Both styles are machine washable and come with the option to include the same shape-retaining 100% polyester insert. The insert is hand-wash only.

The pillowcases are machine washable on cold cycle. Tumble dry on low heat. Do not bleach, do not iron and do not dry clean your pillowcase.

The pillow insert (filling) is hand wash only.

If your order is cancelled and refunded, you did not complete the 'personalization' section during purchase.

Refunds processed usually take 3-5 business days to come through.

You are more than welcome to repurchase the item but please remember to fill in the appropriate personalization.

I need to do this as waiting for replies (from customers) delays shipping times and ultimately affects my store's shipping rating.

Although I live in Australia, my orders are usually sent from either the US, Mexico, Latvia and Spain depending on your proximity to the distribution centers. All centers use the same fabric and technique.

On extremely rare occasions, your item may be damaged during production or delivery. Please contact me through Etsy, together with images (in good lighting conditions) of both sides of the item and I will guide you through (either) a refund or a re-shipment of the item.

Although this has not yet happened, there is a first for everything. If you a receive an item with incorrect customization, I will refund your purchase or offer you a reshipment of the item.

I cannot take responsibility for items marked as delivered but not received. This issue will need to be raised with the USPS or the appropriate shipping carrier. However, here are some tips to resolve the matter:

Carrier may have placed it in a safer location, please check the following locations: mailbox, porch, garage and any area out of potential weather hazards
exterior doors or under a mat or near a back entrance out of street view.

If you still cannot find your package, you will need to contact your local post office and open a Missing Mail Case.

Although this is uncommon, most of the issues that have been raised have either been delivered to an incorrect address (usually a neighbor's) or have been taken to the local post office.

Unfortunately no.

No. I do not accept a change of address. If you would like to send your item to a different address, I advise that you add the new address to your Etsy account.

No. Due to licensing laws, using a real player name/number does not comply with my production partner's acceptable content guidelines.

No. Due to licensing laws, using a real team name (and/or player name and number combination) does not comply with my production partner's acceptable content guidelines.