All my pieces are beautifully wrapped with care, (either in re-purposed paper and an organza bag for plated jewellery, or in an eco friendly presentation box for Sterling Silver jewellery) so are ready to gift.

However, I also offer a 'Gift Wrap' option at an additional price which can be selected during checkout.

Gift Wrap items will be presented in a beautiful eco friendly gift box, on which I hand-stamp with eco friendly ink. I will add a free, small crystal gift (intuitively selected by me for your order) and I will also add one of my Affirmation Cards. A small handmade gift card will also be included with your message.

My jewellery features genuine crystals, and as such must be cared for properly to ensure they retain their natural, beautiful qualities. You will receive a crystal jewellery care booklet with each order explaining tips on how to care for your crystal jewellery.

All crystals will have their own properties, so make sure to research your crystal type before cleansing. As a rule, avoid harsh cleaning products and avoid contact with perfume, hairspray, moisturisers, makeup, etc.

It is also recommended you do not store your crystals in direct sunlight or in humid conditions, such as bathrooms and shower rooms.

Please avoid storing your jewellery with any other jewellery pieces which have tarnished.

My jewellery pieces are made with either solid Sterling Silver, Gold-Filled, Gold Vermeil OR are plated in 18K Gold or 925 Silver plating. Each listing will state the chain and hardware type.

To prolong the life of your jewellery I recommend the following:

• Avoid contact with chemicals (e.g.: perfume, moisturisers, soap, skin care products, hairspray, cleaning products, etc)
• Do not wear your jewellery in the shower or pool
• Store your jewellery in the organza pouch or box provided and not with other jewellery which has tarnished
• Do not store in humid environments (e.g.: bathroom)
• Do not wear your jewellery while working out as sweat can alter the PH of your skin
• Only clean jewellery gently with a soft, dry jewellery cloth.

No, all of my jewellery pieces are Nickel free and made with high quality metals.

I offer a high quality, demi-fine jewellery pieces in solid Sterling Silver, Gold-Filled, and Gold Vermeil collections (bonded over sterling silver) which can be worn daily and to last you for many years to come.

I also offer an economy collection on 925 Silver plated and 18K Gold plated, designed for occasional wear.

Each listing will detail the chain and hardware type available for that collection.

Due to the very high costs involved with real gold, I have no plans to launch a solid gold collection at this time.

I charge all my crystals under the light of a recent full moon. I also cleanse each crystal in a Selenite bowl before posting to customers.

However it is recommended that you cleanse or charge crystals yourself if you wish to do so. As crystals will pick up energies around them, they may have absorbed some negative energy on their shipping journey to you.

The easiest way to cleanse your crystal would be under the moonlight. I recommend you do this simply by placing your necklace on a windowsill indoors so the crystal can absorb the moonlight, but will be protected from the rain which could damage the jewellery.

Please do not leave your crystal necklace in humid conditions or direct sunlight.

Please see jewellery care info in my FAQs.

The Express Postage option is different from the 1st Class Postage option in that the Express will arrive sooner than the 1st Class option.

With Express Postage, I will move your order to the top of the queue to speed up the making time. Once accepted at the Post Office (before 12noon) your order will be sent via Royal Mail Special Delivery Guarantee (by 1pm the following working day).

With 1st Class I will not move your order up the queue, it will just have a quicker postage time than standard 2nd Class once I take it to the Post Office.

If you require your order by a certain date, then Express Postage is recommended.

Please see my Shipping Policy for more information, or feel free to send me a conversation if you have any questions.

Please take care to ensure that you have ordered the correct length of chain.

If you notice that you have made an error with your chain length order, please contact me BEFORE your item has been dispatched.

If you have noticed the error after your item has been posted, please contact me to discuss. As a new chain will have to be made, there will be an associated additional cost involved to cover materials and time, plus shipping.

In some instances where the chain is solid Sterling Silver, or the crystal pendant is attached to chain and can not be removed from the chain, then you will be required to return the necklace to me so I can make you a new necklace. Again, there will be an additional cost involved to cover materials and shipping.

Unfortunately at the moment I do not have the time commitments to be able to take regular commissions or custom orders and I am only able to offer crystal necklace designs listed on my shop.

However, please don’t hesitate to contact me about a commission as I will see if I can help!

I sell my all my crystal jewellery pieces as finished items, so crystal pendants are not available to purchase separately without the necklace chain / earring.

All of the photos used in my listings are a sample of my collection, but are not the exact crystal you will receive.

As the crystals I use in my collections are genuine, naturally occurring crystals, each one will be completely unique and different.

In the instances where I only have a limited selection of crystals, you will have the option to choose the crystals from the photos via a drop-down menu at checkout and you will receive that crystal (eg: option 1, 2, 3, etc).

However, most of the crystals in my collection will be chosen intuitively by me for you.

However, if you have a particular requirement of crystal, then please just send me a message and I will be happy to help you find the perfect crystal from those I have available.