Why don't you accept returns on lampshades?

Almost all of my lampshades are made to order with your specifications. It may be impossible to resell a custom shade that will never work for anyone else's lamp. Lampshades are very fragile, time consuming to box up, and require expensive large sturdy boxes and lots of packing materials. Even with all this, they are frequently damaged and although every shade is insured, shipping companies routinely dispute valid claims and refuse to pay out. I have been mailing shades for 20 years, and in my experience, they only go in ONE DIRECTION! The few times I have accepted returns, the majority of shades were damaged upon return because they were not packed correctly. So I am out both the merchandise and the cost of the shade and shipping.

Why don't you accept returns on other items?

Returns are a significant loss for small businesses. Returned items are often damaged, packing materials are wasted, as well as the time and materials incurred repackaging and restocking items. Returned items may miss the season or holiday they were intend for. Herbs, dried flowers or pet chews can't be resold for health reasons. Wood sticks that were cut upon your order, took hours of walking in the woods to locate, trim and carry out, and can't go back on the tree obviously. All items in my shop are accurately measured, photographed from various angles, shown next to a ruler or coin, or hand for scale. Please read descriptions and examine all photos. In any case where I should accept a return, this would be at the buyers expense.

Why is postage so expensive on lampshades and long items?

USPS rate increases and new surcharges on large and long boxes have hit sellers hard. Lampshades require cube boxes several inches bigger than the largest dimension of the shade, and lots of packing materials. Pricing is based on the box dimensions, not weight. So a shade with a 14" bottom requires a strong cube box at least 16", and I am in NH so being on the east coast makes midwestern or west coast zones most expensive. A large 18" to 20" box to CA can cost $100 to mail. Smaller shades with a bottom diameter under 12" are more reasonable to mail. Or if you are on the east coast it is less. If you buy more than one shade, they will be boxed together for savings and excess postage refunded. Other shipping companies can also be considered.

Why don't you mail outside of the US?

Sellers in the US must comply with all consumer protections, mailing restrictions, import requirements, fees, taxes, tariffs, and agricultural laws of every country they mail to. I do not have the time or the need to research, familiarize myself and comply with all these extra requirements. If something goes wrong with an order or delivery, it is a real bugger to work out and usually a loss to the seller. I have my hands full with awesome buyers right here in the US.

Custom and personalized orders

Custom orders require prompt and reliable communication. Please be sure to enable your email notifications with Etsy and watch for messages. This is especially important for guest buyers. I will have questions that need to be answered promptly so that I can move forward with your order. I only communicate with buyers through the Etsy "convos" messaging system so all our records are in one place. I will need to know the dimensions of your lampshade and the type of hardware. If you are ordering a map shade we will need to discuss the map choice and location and stitching color. If you order a custom shade and I cannot reach you, I will have to cancel your order.

Where is my order? My tracking shows received but I didn't get my package!

All orders have USPS tracking. The mail carrier may have marked it delivered before actually delivering it. Wait a day or two for your package to arrive. If it still hasn't arrived, ask everyone in your home and neighbors if they picked up your package. If this doesn't locate your package, you need to speak with your mail carrier and local post office for the GPS signal of the exact location where your package was left. Perhaps it was delivered to the wrong address, or an odd location at your house. If the GPS mark shows it was delivered correctly, then it is possible it was stolen. If your package was stolen, you need to file a report with the police and the post office. Unfortunately, I can't control what happens to mail at your house.

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Price:$4.50+

Willow Hoops, Natural Bent Willow Wood Circles

Name: Willow Hoops, Natural Bent Willow Wood Circles
Brand: botanicallampshades
SKU: 1410528607
Availability: InStock
Rating: 5.0 (9 reviews)

botanicallampshades

Arrives soon! Get it by Jul 28-Aug 3 if you order today

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You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Materials: Salix alba, willow wood

These bent willow hoops are sold individually and will make beautiful dream catchers, mobiles, ornaments, wall hangings, pentacle frames or any other nature craft you can think of that needs a circle of willow wood. Choose your size in the drop down list; 4" to 17". These sticks are about 1/8" to 1/4" in diameter or under.

They have been well dried and could be adjusted slightly bigger or smaller if you wish. Wood hoops are very light and somewhat fragile and cannot be expected to hold a lot of stress or weight or be pulled or bent to any extremes, so please consider this in your design plans. A coating of oil or wax would also help to preserve this wood and would make it darker.

Salix alba, the Tree of Enchantment, Tree of Immortality, Tree of Witcheries; is the 5th month of the Celtic tree calendar, April 15 to May 12. The words witchcraft and wicca are derived from the word willow, and some practioners believe willow wood is the very essence of magic - it is not the tool which is magical, but willow wood makes the tool magical.

Willow seeks out water and is always found near a stream or above an underground water source. It is strongly linked to new growth, regeneration and inspiration. Like no other, this tree is associated with the moon, and so symbolizes the change of our feelings as time passes. It is thought to be a very emotional wood, useful in healing, good for love spells, creativity, fertility, female rites of passage, inspiration, binding, divination, and all rituals involving emotion.

Besides the magical properties, willow bark contains salicylic acid, used to make aspirin, and is a natural pain reliever. Willow bark is used in infusions, decoctions, teas, extracts, and incense. A tea or incense of willow bark is believed by some to help one connect to the divine feminine energy within. Burning willow was thought to soothe and guide the souls of the recently deceased. Folk traditions held that a piece of willow or a willow wand kept under the pillow might bring more vivid dreams.

Hoops can be made in other sizes and from other types of wood - please convo me with your needs.

I have other wood hoops available in this section: https://www.etsy.com/shop/botanicallampshades?ref=seller-platform-mcnav§ion_id=23613449

Smoke free, cat free home.

Copyright (C) 2016 by Botanical Lampshades. All rights reserved. No part of this listing may be reproduced or used in any manner whatsoever without prior written permission.
Do not copy descriptions or photos. It is illegal as copyright infringement, intellectual theft, against Etsy policies and really bad karma.

Order today to get by Jul 28-Aug 3
Returns & exchanges not accepted
Cost to ship: $5.50
Ships from: South Tamworth, NH

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