Our standard order processing times are 1-2 business days. This is the time is will take for us to pick, package and hand your order off to the carrier for transit.
Please note - *Handling time is NOT Shipping time*
Shipping times are additional to this handling time eg. your order will take 1-2 business days to pick and package and hand off, and then it will take 5-7 business days for the package to be delivered (this is an example, this timing is not standard across all orders and depends on your location) so this example order will take 5-10 business days for final delivery when you add the handling time estimate on to the transit time. Please reach out with any questions you have on this - happy to help!

Prism + Fleur is based in Australia + USA - however like most independent deck creators - Our collection is mostly manufactured in Hong Kong - some of our collection is shipped directly from there, as well as from Australia & USA.
This shipping strategy allows for postage prices to be more affordable for our customers as well as impacting the planet less when moving items multiple times between countries!

We hope that regardless of what country your treasures are dispatched from, that you enjoy them and trust that the quality from Prism + Fleur will always be first priority!

For a secure and quick delivery, we ask you to please leave your phone number in this personalisation field before ordering, having a phone number helps you track your order, and allows the delivery courier to contact you for a secure handoff of your package.

We do not collect or distribute this information and act in accordance with our privacy policies.

Short answer - No!
It’s a common misconception that it takes a long time for packages to arrive internationally from China.
We utilise partnerships with USPS, DHL, Fedex and some other carriers who have aircraft that transit direct line from China to USA, EU, Australia etc. so it’s similar delivery times as using a domestic carrier. (A lot of people are used to the economy “epacket” service from China which can take a long time for delivery as it's sent by sea)

Our history of package delivery times falls within the 7-10 days window for most countries! And typically it is faster from Hong Kong/China as this country is a more central hub.