If you have a design ready in PDF or JPG format that you'd like us to engrave on a SofReSan CRAFT plywood shape, we'll be more than happy to assist you. Simply reach out to us and share your image, and we'll provide a confirmation before proceeding with your order. Please get in touch with us to provide your image and obtain a confirmation before placing your order. Don't hesitate to contact us and let's create something special together!

The maximum size of items we can engrave is 390 mm x 380 mm.
Or in inches it will be 15.35 inches x 14.96 inches.

For more precise information on the processing time of specific items, please refer to the individual item descriptions.

We are not collecting orders coming back from outside EU, thus taxes are applied for us to receive them.
If a customer's order is returned to the sender/seller for ANY reason, the customer is responsible for paying for re-shipment.

At SofResan Craft, we work our best to provide you with the best products and shopping experience. If, however, your item arrives damaged or does not match our product listing, we want to make it right. Please note that returns on personalized items are typically not accepted due to their unique nature.
If you receive an item with flaws, please notify us within 14 days of receiving it to initiate the resolution process.

Sometimes there are delays in transit times across all of our shipping carriers, and these will increase in the holiday season. Even if the shipping tracking provides an estimated delivery date, we cannot guarantee that a shipment will arrive by a specific date. We have had cases where a shipment is significantly delayed and shows as unscanned even if it was shipped and as such, we cannot guarantee the timeline. We cannot refund or cancel orders if the items did not reach you on time. If your order did not reach you on time, please contact us and the shipping carrier. We try our best to work with you but we do not control shipping. By purchasing the product, you agree that no returns are a

If a sale starts after I place my order will you refund the difference?
The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order, we do not go back and refund all previous customers that 10% off amount.

It is customer's responsibility to make sure the spelling is accurate and then place an order. As some customers may intentionally spell words in unconventional ways, we are not responsible for knowing what is spelled correctly or incorrectly.
As such, we are not responsible for customer's typos or spelling errors.

At SofRsanCraft, we take great care in packaging your products to ensure they reach you in perfect condition. Each item is wrapped with care to prevent any breakage during transportation. In our commitment to environmental responsibility, we also strive to minimize our ecological footprint by reusing packaging materials and saving our Mother Nature's resources.
If you need gift wrapping, please feel free to contact me. I can create a custom option for that.