A re-usable set of personalised Easter Egg Hunt Tokens - The perfect way to bring more Easter magic to your home & garden this Easter!
Designed by mother & daughter design duo & made by our small family team from our home studio.
Personalise Each Tag with an activity, a treat, directions to the next location - you could be very creative with these! If you need more than 10, first add 10 to your basket with personalisation then return to add more.
A mixture of woods will be given at random. Holes will be included unless told not to. We will include the twine separately so they are ready to hang around the garden! Choose if you would like a gift bag to keep them all in.
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O R D E R P R O C E S S I N G
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• Orders typically take 1-3 working days to design, create and pack after the date of ordering from our home studio.
• If you use the ‘Rush’ service at the checkout, we will put your order ahead of all other orders and aim to process in 1-2 working days.
• Your spelling and grammar is your responsibility, please double-check before ordering as we engrave/print your exact message.
• Please carefully check the images and ensure you’re happy with any design elements or fonts used before ordering.
• We will send a free proof image upon request – please allow extra time for order processing if you require a proof or photographs. You must message us (not leave a note to seller) to use either of these services.
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P O S T A G E & P A C K A G I N G
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• In a hurry? We have a ‘Rush’ service available (UK only). This puts your item ahead of all other orders and is sent as either Tracked 24 or untracked, depending on which you choose. We aim to get this to you in 3 working days but cannot be held responsible if there are delays with Royal Mail. Tracked 24 delivers on Saturdays.
• Tracking is only provided when you select the tracked services.
• The est. delivery time is based on our processing time & postage time (Royal Mail 1st Class).
• Please keep in mind it still takes us time to make your order, postage time is additional to the processing time.
• All international orders are sent as tracked. Please allow longer for these to arrive due to any delays with customs.
• We are an Eco-friendly company and send items in eco-friendly packaging wherever possible.
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P O L I C I E S & I N F O R M A T I O N
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• ISSUES: If there are any issues with your order, please get in touch – we pride ourselves on excellent customer service.
• RETURNS: If the item is personalised, we do not accept returns. If it is non-personalised, you may return it to us for a full refund within 14 days of receiving, in it's unopened, original packaging. We do not cover the return postage fees.
• DELAYS: A full refund or replacement will be granted only if an item is more than 10 working days late (UK) or 20 working days late (International) as we cannot be held responsible for delays caused by the courier, which are outside of our control. Postage times during Christmas and Courier Strikes may be considerably longer than shown. Please keep this in mind before purchasing and opt for our tracked or rush services if your item is needed for a certain date.
• Wood grain and colouring may vary slightly as wood is a natural product. Knots and blemishes may appear on your product, but we will ensure they do not interfere with any writing but they may be present on your product. Please bear this in mind.
• All our wood if FSC certified sustainable. All our materials are eco-friendly.
• Seed paper is included as a small thank you (stock dependant). For full information see our FAQ on Etsy.
• Background props such as flowers are not included in your order, only the item described.
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F U R T H E R E N Q U I R I E S
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For corporate or larger quantities, please get in touch as we may be able to offer discounts.
If you are looking for a bespoke card, ornament, or gift, please contact us with your idea and for pricing.
Follow us on Instagram for the latest discounts and special offers:
www.instagram.com/tilleytree
(updated 2/1/23)