FOR THIS ITEM, WE NEED YOUR " BUST, WAIST, HIPS AND HEIGHT " MEASUREMENTS SO WE CAN TAILOR THE DRESS TO FIT YOU BEST.
HANDMADE ITEAM
◆ light-weight silk fabric
◆ deep V neckline
◆ Open back dress
◆ full floor-length on the back, with short front length
■ Sizing details and color
- Please choose sizes carefully as we provided a very detailed sizing guide.
- If you're not sure with sizing you can send us your information you want to get help before placing an order.
- For complex custom request, we will charge an extra 50% of the item cost.
- Please note that actual colors may slightly vary due to your computer resolution and monitor color settings.
■ Care instructions
-Hand-wash with cold water: Rub gently with cold water to release stains, use lemon juice to keep the natural dye stays longer. Hang flat to dry - Please do not squeeze or dry with Dryer.
-With washing machine: In washing bag, please choose Silk washing option.
-Iron slightly on the wrong side (the inside) to avoid crushing silk texture, with lowest temperature setting for silk. Best with steaming iron.
■ Return & Exchanges
We will accept return items if they meet the following guidelines:
-Contact me within: 14 days of delivery
-Ship items back within: 30 days of delivery
-Request a cancellation within: 2 days of purchase
-Item must be unworn, unwashed, unused with all original labels attached
-Returns must be sent back to our address in Hanoi, Vietnam
-Refund is issued within 72 hours if all required conditions are applied
-Buyer is responsible for any charge to return and 20% - 40% restocking fee
■ Exchanges
- If the new item is a different product (including a different color), there might be a price difference to exchange.
- We will return and exchange free of charge if the product has a manufacturing defect.
■ Excluded items (for a change of mind return):
- Sale Item
- Custom Request/ Personalized Order.
■ SHIPPING TIME
After sent out
Via Standard shipping to the US: 1 - 2 weeks
Via Standard shipping to the UK: 2 - 3 weeks
Via Standard shipping to Australia: 3-4 weeks
Via Standard shipping to Asia: 2 -3 weeks
Via Standard shipping to Everywhere Else: 2-4 weeks days
Hope you’d enjoy shopping with us!
With love,
HanaLinen