CAN I RETURN OR EXCHANGE MY ITEM?

WE DO NOT ACCEPT RETURNS OR EXCHANGES. All items are printed to order. SIZE: Please make sure to choose your size carefully or message us with any questions. Please read item descriptions for sizing recommendations before ordering. PERSONALIZED YEAR or NAME: Please double check before placing an order, the item will be printed based on the personalization you send over. An item cannot be returned or exchanged, because it is a personalized item. We ONLY offer a replacement if the item comes defective or if there is an error from our end. If you've received an item other than what you've ordered, or if it arrives damaged, it will be replaced or refunded. Just send a message with a photo within 30 days of product delivery.

WILL MY ITEM ARRIVE BY A SPECIFIC DATE?

We have no control over the accuracy of arrival time once the item has shipped, but you will receive a shipping notification with a tracking number so you can know exactly when the package arrives. While rare, occasionally packages will become stuck in transit and tracking may not update. Please, do not hesitate to send us a message if you are having an issue with delivery. Also, contact the mail provider (UPS, USPS, or DHL) directly to locate your package with the tracking number.

I ORDERED MULTIPLE ITEMS BUT ONLY ONE WAS DELIVERED

Depending on current stock, items may be sent separately. Sometimes only one of the tracking numbers is put in the order.

GIFT WRAPPING AND MESSAGE

Unfortunately, we are unable to offer personalized gift wrapping or add a gift message to the order.

If a non-delivered item was shipped and has a tracking number, you may be able to contact the shipping carrier directly to open a claim.

INCORRECT ADDRESS/ INSUFFICIENT ADDRESS

If the package is returned back to our production partner due to an incorrect address/ insufficient address, there will be a shipping fee to re-ship the package. Please double check your shipping address BEFORE placing your order. If you need to change your address after your order is placed, please contact us asap before the item is sent to production. We are not responsible for items that are undeliverable or delivered to incorrect addresses given by the buyer.

ESTIMATED PROCESSING TIME

Our estimated processing time is 1-3 business days.

ESTIMATED SHIPPING TIME

Shipping times are ESTIMATES given by the postal carriers and are NOT guaranteed. - Standard Shipping (3-10 business days after production time) and 3-5 weeks with International Shipping. * Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days. This time frame varies during the holiday season, or if the package is held up by custom. Although we will help you track your item or follow up on a delayed or lost package, we cannot be held responsible for delays caused by shipping providers. Please order accordingly.

In the unlikely event that your item arrives defective or damaged, please contact us providing a photo of the damage and we will gladly send you a new one. Your satisfaction is 100% guaranteed. Please contact us directly within 30 days of product delivery.

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Bonus Granddaughter Mug, Step Grandchild Gift, Bonus Grandkid, Granddaughter Grandma, Stepfamily, Nana Granddaughter, Personalized Gift Mug

Name: Bonus Granddaughter Mug, Step Grandchild Gift, Bonus Grandkid, Granddaughter Grandma, Stepfamily, Nana Granddaughter, Personalized Gift Mug
Brand: ByJackieDesigns
SKU: 1449437019
Price: 9.99 USD
Availability: InStock
Rating: 4.9 (10 reviews)

NowPrice:$9.99+

Original Price: $12.49+

20% off

•

Sale ends in 10:32:09

ByJackieDesigns

Mug Style/Size

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Year, example: 2025, Est. 2024, or NONE
or Name (optional)

♥Thank you for choosing By Jackie Designs♥

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Highlights

Designed by ByJackieDesigns
Materials: Ceramic

Bonus Granddaughter Mug, Step Grandchild Gift, Bonus Grandkid, Granddaughter Grandma, Stepfamily, Nana Granddaughter, Personalized Gift Mug

Great for coffee, tea and hot chocolate. This durable ceramic mug has a high-quality sublimation printing and design, making it an appreciated gift to every true coffee lover.

♥ CHECK OUT OUR Pregnancy/Mom COLLECTION:
https://www.etsy.com/shop/ByJackieDesigns?ref=profile_header§ion_id=36530116

✦ Printed and Shipped from the USA
✦ Capacity: 11 oz and 15 oz
✦ White ceramic
✦ Microwave-safe
✦ Dishwasher-safe
✦ Vibrant Colors

FONTS & DESIGN:
✦ High-quality sublimation printing.
✦ Due to monitor differences, actual colors may vary slightly from what appears online.
✦ Design size and placement are approximate.

PRODUCTION AND SHIPPING:
✦ Production: 1-3 days
✦ Standard Shipping (3-10 business days after production time)

You are welcome to direct message me with any questions you may have, and I will do my best to answer them quickly :)

Thank you so much for choosing By Jackie Designs!
♥ Happy Shopping ♥

Production partners

ByJackieDesigns makes this item with help from

Order today to get by Nov 16-23
Returns & exchanges not accepted
Cost to ship: $4.99
Ships from: Beltsville, MD

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Jackie

Owner of ByJackieDesigns

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This seller usually responds within 24 hours.

Reviews for this item

What buyers say, summarized by AI: Looks great Fast shipping Love it

4.9

(10 reviews)

4.9 Item quality

4.9 Shipping

4.9 Customer service

100% Buyers recommend

5 This item

Georgia Nov 4, 2025

Cute cup for grandson’s wife

Georgia Nov 4, 2025

5 This item

Lori Oct 10, 2025

Great looking fast service followed delivery instructions

Lori Oct 10, 2025

5 This item

Marilyn Sep 10, 2025

Beautiful!! She will love it!

Marilyn Sep 10, 2025

5 This item

SANDRA Jun 4, 2025

Terrific gift, quality item and overall neat gift

SANDRA Jun 4, 2025

Jackie

ByJackieDesigns ·

United States

4.9

20.4k sales

5 years on Etsy

1 shop member

Following Follow shop

Message seller

Typically responds within 24 hours

Following Follow shop

Message seller

Typically responds within 24 hours

Smooth shipping Has a history of shipping on time with tracking.

Rave reviews Average review rating is 4.8 or higher.

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