This is best way to choose your chain size:
Use a string, shoelace, or similar thin material. Hold the end of the string in your right hand.
Bring the length of the string around the back of the neck with your left. While lightly pulling the string taught, hold the one end along the length of the string. You can mimic different lengths by adjusting the point where the string end meets the length of the string. Consider where you want the pendant to fall. When you have the length you prefer, mark the string and then lay it flat on a ruler to determine the full length of the chain.

Absolutely. Just make a note to us at check out for discreet packaging and we will make the changes necessary.

Etsy has created a new insurance program for lost and damaged packages under $250.00, but the item is only covered by this new program if the address of the package matches the order's original address. To ensure that your item is covered, I will need to cancel the current order and you will need to reorder with the preferred/correct information. This will ensure that your order is covered.

Effective August 1, 2022, if your item was lost in shipment, the new Etsy Protection Program (EPP) will work with you to reimburse you for your purchase, therefore you can reorder your item.
Replacement items will no longer be sent for lost packages protected under this Etsy Shipping Protection Program.
If your item is marked "delivered", no action will be taken on our part and your item is not covered under the EPP.

If we send you the incorrect item, contact us immediately through Etsy with photo evidence we will send you a replacement after the incorrect item has been identified by our team.

If your item is defective, contact us immediately through Etsy Messages with photo evidence and we will replace your item after our review process is completed and your item is deemed defective by our team.