Made to order items typically ship within 1-2 weeks unless other arrangements have been made. Please refer to the specific item for details about processing time/shipping time. If a delay is expected, I will be sure to contact you. If you need a rush order, please convo me before ordering. Most items are shipped through USPS, but will use other shipping methods (such as UPS, FedEx) if necessary. The 1-2 week processing time does not include weekends or major holidays; this processing time is 7-14 business days.

I want you to love your purchase! If for any reason you are not happy with your items, please contact me before leaving negative feedback. I am more than happy to assist you with questions and concerns.

No refunds or returns on made to order, personalized or custom items. The only time this is an exception is an error on my part i.e. name misspelled, wrong initials.

Please double check that your address is correct before ordering. If an incorrect address is provided, the buyer is responsible for the second shipping charge to resend the items.

I cannot be held responsible for items delayed, damaged, or lost by the shipping company. If your item is damaged, please keep the item and packaging materials until photos are taken and sent.

I love doing personalized and custom pieces and am always thinking about new things to create! If you have an idea of something you would like me to create, add to, or change, just message me!

*All items are not toys and some may contain glass and/or small parts.

*Because items are handmade, no two items will be exactly the same; there may be slight variation in colors, placement, etc...
Colors and finishes may appear differently depending on your computer monitor/phone screen settings.

*Due to many people being unable to use nails/screws to hang signs, hardware is not included with the purchase of signs. I recommend the use of command strips for lighter weight pieces if you do not want to attach sawtooth type hardware to the sign.

Wood signs-I make no attempt to cover/hide the natural beauty of wood pieces; these items may be reclaimed or have raised or visible wood grain, knots, rough cuts, uneven surfaces, etc.
Please use caution when opening your package from Twisters n Tumbleweeds. Items may have shifted during transit. Carefully cut box to open, making sure not to cut deeply enough to damage your item. Please be careful while unwrapping glass items so they are not dropped.
If you have made a mistake when ordering (misspelled name, etc.), the buyer is responsible for return shipping/reshipping of items.
There are no guarantees or warranties on items. All items are made to order/custom.
It is normal for glittered items to lose a little excess glitter in transit.

Earrings and other accessories are not recommended for wear in water, pools, showers, baths, etc.

No items are intended for use by small children; some items may contain small parts and could be a choking hazard.

I cannot be held responsible for any injury, damages, etc... caused by the use or misuse of products and items.

Some laser cut items can be very fragile or delicate, depending on the design and font. Please handle with care when opening packaging, hanging/mounting, etc... Laser items have specific markings for opening instructions. Please follow these instructions to prevent accidental breakage of the item.

Laser cut wood may have a slight “burned wood” smell, which will dissipate with time.
These items are intended for indoor use only, or use on a covered area not directly exposed to weather and other outdoor elements.

We care about the environment and use minimal, recycled (and recyclable) packaging materials as much as possible. Packing slips are not included in all orders by default, in an attempt to not waste paper; if you would like a packing slip/paper receipt, please note that in your order and one will be included.

Please approve your dates before purchasing to ensure that I can accommodate your order within your needed timeframe. Ship by/needed by date *must* be included in the notes to seller box of your order.