We CANNOT expedite production or upgrade shipping once your order has been placed. We do not refund orders with upgraded shipping if the delay is due to the carrier.

Your order information can be found in your "Order Summary" located on the "Purchases & Reviews" page. If you need assistance locating your order, please contact us!

Production time excludes holidays and weekends, therefore estimated ship dates may vary slightly. You'll receive shipping confirmation with tracking once it leaves our facility. Typical delivery is 3-4 days once shipped. Custom requests and larger orders may take a few days longer. We do our best to meet shipping estimates, but cannot guarantee them.

Please check each listing for production times as it varies per product.

Keep in mind, the shipping date given on your order summary is ONLY an estimate. We can not guarantee that your order will ship on the date given. Being a small handmade-to-order shop, we can run into unforeseen situations that can affect production and shipping times.

It is important to keep in mind that all of our products are handmade. Each may vary slightly, though we do our best to provide a detailed and correct description. Colors may vary slightly depending on your computer/phone screen.

We do not accept cancellations on personalized/custom/customized items. Our design process starts as soon as we receive your order.

We now include hanging hardware and 1/2" backing on our large 3D signs, you can also use command strips for ADDITIONAL SUPPORT when hanging. Our framed signs we recommend using the saw tooth we install on the back. Using only command strips will cause the backing to detach from the frame and canvas. The saw tooth we install is nailed into the canvas frame itself, so it offers a more support. Three Arrows is not responsible for damages caused by improper hanging. When hanging any artwork above a crib, we recommend space between the wall and crib.