• Want to have a jewelry with special design? We have high skills to produce wide range of jewelry design. Please contact us for your special design request.

• We will be very happy to be a part of your party gifts. We have participated in many parties all around the world with our own designs. We do offer special promotions for bridesmaids and groomsmen gifts. Feel free to contact us for details.

• You can either send the picture or scan of the Signature//Handwriting//Message by using "ASK A QUESTION", "MESSAGE THE SELLER", or "CONTACT SHOP OWNER" button before or after purchasing.

• You can also email the image file to necklacedw@gmail.com. Please do not forget to write your order # in the message.

• In most cases, handwriting image works well and we will contact you if we need an adjustment.

• You can submit any handwriting no matter what the language and writing style (print, cursive, drawings etc) is. We will take care of the rest.

• We can make adjustment on the image you sent so cropping out any unwanted text surrounding the handwriting, omitting any part and taking individual words or letters to create phrases with them is possible.

• We are able to combine multiple images of handwriting for one piece of jewelry.

All of the items in our store are appropriate for daily usage and cleaning and caring are simple.

Here is how:

• Use small amount of toothpaste or a soft cloth to rub gently to remove tarnish from the jewelry.

• When you are not using your jewelry, keep them in our special box that comes with your order.

• There are several ways to get your fingerprint and can be find in the Internet search. The easiest way is:

-- Use Ink Kit, Printer Ink, pencil or Scotch Tape to get your fingerprint.

• No, all of our jewelry (sterling silvers and solid golds) are %100 Lead & Nickel FREE, ANTITARNISH, WATERPROOF, HYPOALLERGENIC. Additionally all of them can be worn daily.

• None of our jewelry will turn your skin green or will harm your skin.

• We suggest you to keep all of your jewelry away from any type of cosmetics for long term usage.

• Please do not hesitate to contact us if you meet any problem with your order. We will always be here to help you in any cases.

• All of the models in our listings are wearing 16" chain.

• Please pay attention to the chain size you want to have. The most common chain size is 16" and 14" chain size usually looks like a choker.

• 18″ Necklace: A common choice for women that sits elegantly on the collarbone.

• All of the models in our listings are wearing 16" chain for necklace, 6" chain for bracelet.

• We can provide with a sizing chart for rings for reference upon request.

• Please measure your neck, wrist or ankle before purchasing. The simplest way to measure them is taking a measuring tape and wrap it around them by choosing a place where you would normally wear them.

• If you are planning to order solid gold items, please contact us for extender and different chain options.

• If you are planning the 925 sterling silver items, you can always add an extension (extender) by using the link below while ordering:

https://etsy.me/3AGsh68

• You can look at the other chain style in the Chain section of our home page, if you wish to change the chain type.

Please do not hesitate to contact us, if you have any questions or concerns. We will be happy to answer all your questions quickly :)