All parcels are shipped from the UK within 3 working days with Royal mail standard airmail.
UK orders are shipped 2nd class.

If you wish to upgrade your shipping or insure your items please contact me.

I keep proof of all shipping.

If you wish to get an accurate shipping cost on multiple items please do not hesitate to contact me.

FAQ:

*When will l receive my order?

If you are in the UK we generally send our parcels 2nd class if you've had a shipping notice it should take 2-3 working days, if it hasn't arrived within a week

If we have sent you a notification of shipping and you are an international customer we use standard airmail (unless you've upgraded)
Delivery to Europe in 3 to 5 working days
Delivery to the rest of the world in 5 to 7 working days
We find that it some packages can take up to 30 days to be delivered, this doesn't happen very often thankfully! We have to allow 30 days for Royal Mail to officially say the parcel is lost so please be patient and let me know after 30 days of shipping if it still hasn't arrived.

*Can I get my my dreads wet? & Are they washable?
Yes they're fully washable, I recommend washing them in an eco friendly shampoo (without the harsh foaming agents) In the UK we use Urtekram brand.
Do make sure that you thoroughly rinse them as any soap suds left in the dreads could rot the fibers.
To dry them I wouldn't use a hairdryer but let them dry naturally within 24 hours, by sitting in a warm room.
If they are cared for they can be washed and re-installed as many times as you like.

* Can you offer wholesale
Yes we can, please message us your requirements.

* Can you tell me the exact length? (clip in dreads)
No. This is because each dread is hand made and when we felt them we have no idea of how the wool will shrink during this process, that's why we give approx sizes.

* How do I install your dreads? We are currently making our own videos of how to install the double and single ended dreads but for now here's a couple of good videos on youtube.....
How to install double ended dreads - https://www.youtube.com/watch?v=ca0ECeC2KJ8
How to install single ended dreads - https://www.youtube.com/watch?v=mBxlrp-z-dI

*How many dreads do I get? It depends which dreads you are referring to, please check the description on the listing first, it should say on there, if you're still not sure then send us a link to the product you mean in your message.

*Can I get my order by the date I need them?
We will always try our best to get your dreads to you by a certain date and we will say if we don't think it realistic. If you want them for a certain date please let us know asap. Please note though that once we've shipped them we have no control over how long the shipping company will take to deliver them, so please don't get moody with us if they don't arrive with you in time for that festival your going to.