Magical Clouds Book Sleeve: Padded Book Pouch

Right to Withdraw/Cancel Terms & Conditions.
1. Right to Cancel/Withdraw
As a customer, you have the right to cancel/withdraw your order within 14 days of receiving your order without providing any reason. This is in accordance with the EU Right to Withdrawal EU Consumer Rights Directive (2011/83/EU) as well as the "Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013”.
2. Exclusions
Please note that this right to cancel does not apply to digital downloads that have been fully accessed, downloaded, or used. It also does not apply to products that have been customised and so cannot be resold and perishable items.
3. How to Cancel
To exercise your right to cancel, please inform us of your decision by sending a message through Etsy Messaging Service with the subject line "Order Cancellation - [Order Number]". Please use the Form setup provided at the end of these Terms and Conditions.
4. Refund Process
Upon receiving your cancellation request, we will process the refund within 14 days using the same payment method used for the initial transaction.
5. Exceptional Circumstances
In the rare event that we are unable to fulfil your order, we reserve the right to cancel it. You will be promptly notified, and a full refund will be issued.
6. Modifications or Termination of Service
We reserve the right to modify or terminate our digital download services at any time, for any reason. In such cases, affected customers will be notified, and refunds for unfulfilled orders will be provided.
7. Contact Us
If you have any questions or concerns regarding our cancellation policy, please do not hesitate to contact us through Etsy Messaging Service.
------------------------------------------------------------------------------------------------------------
 
The Cosy Book Company Withdrawal Form
 
Order Number: ……………..
Date of Order: ……………..
 
Customer Information:
Name: ……………………………….
Address: ……………………………………………………………………………………………………
Email: ………………………………………………
**Declaration of Withdrawal**
I hereby declare that I am withdrawing from the contract for the following goods/services:
……………………………………………………………………………………………………. (Description of good/services)
Date of Withdrawal: ……………..
 
Please submit this form through Etsy Messaging Service with the subject line "Order Withdrawal - [Order Number]".
For any inquiries, please contact us through Etsy Messaging Service.