Do you accept returns, exchanges or alterations after delivery?

Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

What if my package is delayed/lost in transit or stolen?

ShopMagill is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with
your local police department.

What are the care instructions for this item?

For clothing items, please wash items inside out in cold water on gentle cycle. Lay flat to dry.

Do you offer rush production?

All orders will be processed in our standard 15 business days. If you need it SOONER you can purchase the Rush Order Fee listing in our shop, and these items will be processed in 5 business days.