Yes, all our designs can be customized. Just leave a note in the message to seller box when you order. If instructions are unclear, we will contact you for clarifications.

Orders to be delivered within the US usually arrive within 10 days or less after an order has been placed.
For international orders, items usually arrive 14-20 days after an order is placed.

If an item arrives damaged, we will replace the item as soon as we receive a photo proof of the damaged item.

- Please be sure to report this to us within 7 days of receiving the item.
- Please take a photo showing the damage.
- Please be sure to include the design in the photo so we can easily identify our product.
- Send the photo to us through Etsy messaging.

After we receive your message, we will immediately process your replacement.

All items are sent to you with tracking. If tracking shows that your item is lost in transit or has not moved for 10 days, please contact us immediately.
We will send a replacement as soon as possible if your item is lost in transit.

If the address on your file is incorrect or you are not able to receive your package from that address, the item will be returned to sender by the post office.
We can send this back to you for an additional shipping fee. The shipping fee will depend on the item. Please contact us to find our more.